Customer Support Associate – International Voice Process
2 weeks ago
Position Overview
We are hiring Customer Support Associates to handle customer inquiries through our International Voice Process. This is a full-time, on-site position for candidates who can join immediately (within 2 days). Freshers and experienced professionals are welcome to apply.
Key Responsibilities
- Handle customer inquiries and complaints through international voice support.
- Provide timely and accurate solutions, ensuring customer satisfaction.
- Apply strong problem-solving skills to resolve issues effectively.
- Adapt communication style to suit diverse customer interactions.
- Maintain a customer-first approach in every conversation.
- Work effectively in night shifts to support global clients.
Skills & Qualifications
- Excellent verbal communication skills in English (fluency & grammar proficiency required).
- Strong problem-solving ability and customer-centric approach.
- Adaptability and resilience in handling different types of customers.
- Willingness and availability to work in night shifts.
- Open to freshers as well as candidates with prior customer support experience.
Job Type: Full-time
Pay: ₹25, ₹35,166.00 per month
Benefits:
- Provident Fund
Application Question(s):
- Can you join immediately or within 2 days?
Experience:
- Customer service: 1 year (Required)
Language:
- English (Required)
Location:
- Bengaluru, Karnataka (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
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