Customer Support Associate

4 days ago


Bengaluru, Karnataka, India JobShop Full time ₹ 4,00,000 - ₹ 6,00,000 per year

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Customer Support Associate International Voice Process

Company: Comcast

Location: Divyasree Towers, Bangalore

Work Mode: Work from Office | 24/7 Shifts

Job Highlights

  • International Voice Process Customer Support
  • Salary up to 6.7 LPA (Take Home)
  • Incentives up to 2,500/month (Performance-based)
  • Night Cab Facility: Free for Women (7 PM7 AM) | Subsidized 75 for Men
  • Growth opportunities with a leading global process

Interview Process

  1. HR Initial Screening
  2. SVAR / Voice Versant (Score 60+)
  3. Operational Interview

Eligibility

  • Graduate / Undergraduate
  • Minimum 1 Year of BPO / International Voice Experience
  • Excellent Communication Skills (Voice & Accent)
  • Willingness to work in rotational shifts (24/7)

Key Responsibilities

  • Handle inbound/outbound international customer calls with professionalism.
  • Provide accurate information, resolve queries, and ensure customer satisfaction.
  • Maintain records of interactions and follow process compliance.
  • Collaborate with internal teams to ensure resolution of escalations.
  • Deliver service aligned with KPIs and quality standards.

Salary & Benefits

  • CTC: Up to 6.7 LPA (Take Home)
  • Incentives: 2,500 per month (Performance-based)
  • Transport: Free Night Cab for Women | Subsidized Cab for Men

For More DetailsCall HR Afreen / or visit to explore other



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