
Customer Support Associate
3 days ago
Call HR Afreen / or visit to explore other
Customer Support Associate International Voice Process
Company: Comcast
Location: Divyasree Towers, Bangalore
Work Mode: Work from Office | 24/7 Shifts
Job Highlights
- International Voice Process Customer Support
- Salary up to 6.7 LPA (Take Home)
- Incentives up to 2,500/month (Performance-based)
- Night Cab Facility: Free for Women (7 PM7 AM) | Subsidized 75 for Men
- Growth opportunities with a leading global process
Interview Process
- HR Initial Screening
- SVAR / Voice Versant (Score 60+)
- Operational Interview
Eligibility
- Graduate / Undergraduate
- Minimum 1 Year of BPO / International Voice Experience
- Excellent Communication Skills (Voice & Accent)
- Willingness to work in rotational shifts (24/7)
Key Responsibilities
- Handle inbound/outbound international customer calls with professionalism.
- Provide accurate information, resolve queries, and ensure customer satisfaction.
- Maintain records of interactions and follow process compliance.
- Collaborate with internal teams to ensure resolution of escalations.
- Deliver service aligned with KPIs and quality standards.
Salary & Benefits
- CTC: Up to 6.7 LPA (Take Home)
- Incentives: 2,500 per month (Performance-based)
- Transport: Free Night Cab for Women | Subsidized Cab for Men
For More DetailsCall HR Afreen / or visit to explore other
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