International Customer Support Associate Chat Process

5 days ago

Bengaluru, Karnataka, India Your Pitchh Full time ₹ 4,20,000 - ₹ 4,80,000 per year

Chat Support Associate (Non-Voice Process)

Salary Package:

Freshers: 4.25 LPA

Experienced: 4.75 LPA

Requirements:

  • Strong written communication skills in English
  • Typing speed
  • Relevant experience in technical chat support
  • Analytical and logical reasoning skills
  • Qualification: Graduate / Undergraduate

Job Summary:

As a Chat Support Associate, you will be part of the non-voice support team, providing efficient and accurate responses to customer inquiries through chat. This role demands high attention to detail, written clarity, and the ability to handle multiple customer conversations simultaneously while delivering top-tier service.

Key Responsibilities:

  • Handle customer queries via chat in a timely and professional manner
  • Troubleshoot and provide technical solutions for customer issues
  • Maintain high customer satisfaction through effective communication
  • Adhere to operational guidelines and meet performance metrics

Work Location: Millennium Towers, Brookefield, Bangalore

Shift: US Shifts

Immediate joiners only.

Interested candidates can contact or

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