Guest Relation Executive

20 hours ago

Bhubaneswar Orissa, India First Fiddle F&B Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job Title: Guest Relations Executive (GRE)

Company: First Fiddle Restaurants

Job Description:

We are hiring a confident, well-spoken, and presentable Guest Relations Executive (GRE).

The GRE will be responsible for welcoming guests, managing reservations, and ensuring they have a seamless and pleasant dining experience. The ideal candidate should have excellent communication skills, a positive attitude, and a strong sense of hospitality.

Responsibilities:

  • Greet and welcome guests warmly as they arrive at the restaurant.
  • Manage and update the reservation diary accurately.
  • Escort guests to their tables and ensure seating preferences are met.
  • Coordinate with the service and bar teams to ensure smooth guest flow.
  • Maintain guest history records for VIPs and regular customers.
  • Present menus and assist guests with basic menu-related information.
  • Handle guest feedback and complaints politely and inform the manager if needed.
  • Maintain cleanliness and presentation at the entrance and reception area.
  • Follow company grooming, communication, and service standards at all times.
  • Support the team during busy hours to ensure guest satisfaction.

Requirements:

  • Minimum 1–2 years of experience in guest relations or front-of-house roles.
  • Excellent communication and interpersonal skills.
  • Pleasant personality and professional grooming.
  • Good telephone manners and confidence in handling reservations.
  • Basic knowledge of menu items and restaurant layout.
  • Team player with a positive attitude and attention to detail.
  • Immediate joiners preferred.

Perks & Benefits:

  • Accommodation provided
  • Meals and uniforms included
  • Competitive salary & service charge
  • Career growth with India's leading restaurant chain

Job Types: Full-time, Permanent

Pay: ₹20,000 - ₹30,000 per month

Benefits:

  • Food provided
  • Paid sick time & leave encashment
  • Paid time off
  • Provident Fund
  • Flexible schedule

Location: Bhubaneswar, Odisha (Required)

Work Location: In person

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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