Guest Relation Executive

2 days ago

Bhubaneswar Orissa, India Fresh Earth Full time

**Location**: Bhubaneswar - Star Hotel Property
**Industry**: Wellness, Spa & Salon
**Experience Required**: 0-3 years
**Employment Type**: Full-Time

**Job Summary**:
We are hiring a smart, confident, and well-groomed **Female Guest Relation Executive** for our high-end **Spa & Salon** located within a prestigious star hotel in **Bhubaneswar**. As the first point of contact, you will ensure each guest receives a warm welcome and a seamless, professional experience.

**Freshers with strong communication skills and a pleasant personality are encouraged to apply.**

**Key Responsibilities**:

- Greet guests warmly and ensure a smooth check-in/check-out experience
- Manage service bookings and client schedules efficiently
- Explain spa/salon services, packages, and offers with clarity
- Coordinate with service staff for smooth operations
- Maintain reception area aesthetics and professionalism
- Handle feedback and resolve concerns with patience and care
- Maintain accurate records of bookings, payments, and client preferences

**Required Skills**:

- **Excellent English communication is mandatory**:

- Outspoken, friendly, and customer-oriented personality
- Confident and well-groomed with a professional attitude
- Ability to multitask and remain calm under pressure
- Prior spa/salon/hospitality experience is a plus but not required

**Educational Qualification**:

- Graduate or Diploma in Hospitality, Business, or any service-related stream
- **Freshers are welcome** - full training will be provided
- Based in or willing to relocate to Bhubaneswar
- Available to work in shifts, weekends, and holidays as per spa operations

**Why Join Us**:

- Work at a luxury wellness destination inside a 5-star hotel
- Excellent exposure to high-end clientele and service standards
- Attractive salary + incentives + staff benefits
- Dynamic, supportive work environment with growth opportunities

**To Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Fixed shift

Work Location: In person

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