Manager Operations

About the job

Title: Operations Team Leader,

Location: Pune, India

Role Description

• Our purpose as a business is to be dedicated to our clients' lasting success and financial security.
• We want to be the firm that creates a positive impact for clients, employees, investors, and society. This is made possible by our people. As you'll discover, our culture supports this - diverse, international, and shaped by a variety of different perspectives. We are driven by a shared sense of purpose. At every level agile thinking is nurtured and rewarded with support and provided with opportunities to excel together.
• We have multiple clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world. TC Operations support all types of transactions in the debt capital markets – from conventional to structured debt products, Project Finance, REITs a restructurings, exchanges, Loan Agency, Depository Receipts, Structured Finance etc . This is a knowledge intensive role responsible for managing the Debt security lifecycle operations.

Subject Matter Expertise and Industry Improvement

• Act as a Subject Matter Expert (SME) with internal partners, external clients, and within the wider market.
• Leverage expertise to improve market practices and platforms.

The Manager builds and manages partnerships between internal businesses to ensure that the firm's business objectives are delivered, comply with operational control, external regulation and continue to improve the firms technology platforms, as appropriate. Where relevant, they focus on new business initiatives and working as a team to ensure full front-to-back operational readiness . Regulatory change and an ever-evolving business environment mean that the Trade and/or Transaction Associate must continually provide input and create innovative solutions to deliver efficiencies and protect the firm and its stakeholders.

Your Key Responsibilities

As an Operations Manager, you are expected to be self-driven and to achieve success by leading your team.

People management and leadership

• Corporate Actions Processing: Oversee the entire lifecycle of all corporate action events for loan origination, credit assessment and disbursement.
• Team Supervision: Lead, mentor, and supervise the corporate actions team to ensure all tasks are completed accurately and on time.
• Performance Management: Manage employee performance, conduct reviews, and provide constructive feedback to support professional development.
• Talent Development: Be responsible for talent development, and training new and existing team members.
• Resource Management: Plan and coordinate staff resourcing and delegate tasks effectively to manage workload and meet service level agreements (SLAs).

Operational oversight

• Reconciliation and Control: Review control reports and manage the reconciliation of security and cash entitlements to ensure accuracy and resolve exceptions.
• Risk Mitigation: Monitor and mitigate operational and financial risks associated with corporate actions processing.
• Regulatory Compliance: Ensure the team and its processes adhere to all internal policies and external regulatory guidelines.

Stakeholder management and communication

• Internal Communication: Act as a central point of contact and subject matter expert for corporate actions inquiries, liaising with internal departments like Trading, Fund Accounting, and IT.
• External Communication: Coordinate with external partners, such as custodians, banks, and brokers, to resolve issues and confirm instructions.
• Client Management: Manage service relationships and respond to complex inquiries from internal and external clients.

Strategic initiatives and process improvement

• Process Enhancement: Identify opportunities for process improvement and automation to increase efficiency and reduce risk.
• Project Management: Lead or contribute to projects involving system implementations, upgrades, and business initiatives.
• Reporting: Prepare and present management information (MI) reports and performance metrics for senior management.

Your Skills And Experience

• Experience: Typically requires 2-3 years of experience in finance role.
• Education: A bachelor's degree in finance and accounting.
• Industry Knowledge: Deep understanding of financial markets, corporate action event types (mandatory and voluntary), and market practices across global markets.
• Technical Skills: Proficiency with industry-standard systems such as Bloomberg or Reuters, as well as core corporate actions platforms. Strong Microsoft Excel skills are also a must.

Competencies

• Problem-Solving: Excellent analytical and problem-solving skills to navigate complex events and resolve exceptions.
• Attention to Detail: Exceptional attention to detail and a thorough, methodical approach to processing.
• Leadership: Proven leadership skills with the ability to motivate, coach, and manage a team effectively under pressure.
• Communication: Strong written and verbal communication skills to interact with various stakeholders, including senior management and clients.
• Adaptability: Ability to adapt to a fast-paced, deadline-driven environment and guide the team through changes.
• Ability to meet and exceed set team targets
• Willing ness to work Monday to Saturday 9am to 7pnm

IF you meet the above skill sets please feel free to email us your CV and current and expected salary to

Job Type: Permanent

Pay: ₹30, ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person