Call Centre Team Leader – CCTV Monitoring

7 days ago


Mumbai, Maharashtra, India Premade Innovations Full time ₹ 20,000 - ₹ 25,000 per year

About the Role:

We're looking for a dynamic Team Leader to manage our CCTV monitoring agents. You'll oversee and ensure daily reporting, and maintain operational excellence across shifts.

Responsibilities:

Supervise and motivate a team

Track team performance and prepare Excel-based reports

Manage escalations and ensure adherence to SLAs

Coordinate with management and technical teams for support

Requirements:

1–2 years' experience in a call center or control room setup

Strong Excel and reporting skills

Excellent communication and leadership abilities

Location:
Belapur, Navi Mumbai

Salary:
₹20,000 – ₹25,000

TeamLeader #CCTVMonitoring #OperationsControl #ExcelReporting #LeadershipRoles #BelapurHiring #SecurityJobs #PremadeInnovations

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