Team Leader

Vacancy No

VN15260

Employment Type

Permanent

Location Country

India

Work Location

Mumbai

Who are V?

As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

Overall Purpose of The Job

The Team Leader is responsible for managing a team; ensuring team members deliver performance that meets or exceeds the required performance levels in terms of quality and efficiency; serves as a point of escalation for issues and drives issues to resolution; generates ideas for and participates in process improvement opportunities and team members development

Key Responsibilities and Tasks

• Direct supervision and provide leadership to his/ her team on day-to-day responsibilities, motivate team to achieve highest level of quality, efficiency and meet or exceed all goals. Build a culture of continuous improvement.
• Enable accurate accounting and service delivery with highest level of quality and timely ensuring compliance, approval verification and quality control review
• Ensure all accounting policies and controls are implemented
• Timely monitor and manage reporting of all performance indicators specific to his/her team.
• Facilitate timely issue resolution, including escalation in accordance with governance structure.
• Work with other team leaders to ensure that department is meeting or exceeding performance levels.
• Reconcile Statements of Account (SOA) with clients and coordinate appropriate billing actions.
• Review and interpret contracts to accurately update key terms in the ERP system.
• Act as a liaison between customers and internal departments to address and resolve team queries.
• Resolve complex invoicing issues with a focus on accuracy and client satisfaction.
• Provide accurate forecasting and financial insights to support the General Ledger (GL) team.
• Identify and present solutions for process improvements
• Provide internal and external audit support, as required
• Foster communication and teamwork within and across organizational boundaries
• Develop skill sets of team members to be ready for future opportunities
• Retain top talent in the team and provide platform for growth
• Any other duties or responsibilities assigned by the line manager

What can I expect in return?

V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.

Essential

• University Graduate or MBA with a major in finance, business, or accounting
• 8+ years of Domain Expertise
• Experience in reconciliation and invoicing
• Experience in interfacing with business operational customers and Controllers
• Must have at least 2-3 years of people management experience
• Extrovert and Good Inter-Personal relationship
• Ability to strike conversation with clients and internal stakeholders
• Ability to manage a diverse group of skill sets in a delivery centre environment
• Strong communication skills
• The role requires strong collection background and escalation point to handle difficult customer
• Ability to portray professionalism and confidence to customers/stakeholders via phone and e-mail
• Strong organizational and time management skills
• Ability to multi-task and handle large volume of work efficiently and accurately
• Demonstrate high ethical standards

Desirable

Applications Close Date

28 Dec 2025