Customer Success Associate(Sales)

4 days ago


Yelahanka, Karnataka, India Clean Harbors Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Hiring | Walk – in Interviews – Every Tuesday and Friday

Looking for a fresh start or the next step in your career? We're hiring for International Voice Process(Sales) and you don't need to wait for an appointment

Qualification: 12th, Diploma or Any Graduate.

Experience: 1–5 Years in International Voice Process(Sales)

Notice Period: Immediate to 30 Days

Shifts: US Shifts

Location: Clean Harbors India, 4th Floor, Brigade Triumph Building, Dasarahalli Road, Kempapura, Hebbal, Karnataka –

Overview:

Customer Success Associate will be the primary point of contact for our customers. Through the interactions, they will help our customers see the value in our product/services and ensure they are able to use it to its fullest potential. The prime responsibility of this position is to manage inbound calls and outbound calls from our existing customers and assist in an efficient, courteous, professional manner.

Key Responsibilities:


• Overall, 1+ years of experience with strong handling of B2B & B2C Sales.


• Excellent communication and stakeholder management with an ability to be both persuasive and influential


• Approaches others in a tactful manner; Reacts well under pressure; Reflects/Prioritize the core values of the organization


• Must be proficient in objection handling while pitching or new sale.


• Disciplined in business management; adaptable to a culture of accountability; meets sales targets and operational standards.


Core Responsibilities:

Being the first point of contact for customers and handling all customer inquiries and focusing on First Call Resolution

Maintain sales pipeline and follow up towards the closure of pending sales opportunities. Perform daily sales activities, and other tasks assigned by the sales manager or supervisor.

The team will be responsible to ensure that our customer data is secured while taking payments/ billing queries, scheduling services, or sharing any documents requested by the customer.

The customer success team will seek opportunities to upsell new services/cross sell additional products to existing customers after they assess their needs and requirements.

Apply active listening skills to diffuse a potential escalation or if required follow through with the right channel for escalation.

For more info: WhatsApp ONLY)

Email:

Note: The candidates who attended the interview in the last six months are not eligible to attend again till the cooling period.

Please carry: Updated Resume & Valid ID Proof

Let's build a cleaner, safer future—together at Clean Harbors


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