Client Engagement Manager

1 week ago

Greater Kolkata Area, India XeroicTech Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location: Kolkata, WB / Remote

Job Type: Permanent Full Time

Shift Information: 6:30 PM to 3:30 AM (Night Shift)

About Us:

At XeroicTech Health, we specialize in providing end-to-end Revenue Cycle Management (RCM) solutions that streamline billing, coding, claims management, and payer follow-up for healthcare providers. We are committed to helping healthcare organizations optimize their revenue processes, reduce denials, and improve overall operational efficiency.

As we expand our services, we are looking for a talented 
Client Acquisition Manager
 to join our dynamic team. If you're passionate about healthcare, have a deep understanding of RCM processes, and excel at building strong client relationships, we'd love to hear from you

Skills Required:

  • Strong knowledge of RCM processes (billing, coding, claims, payer follow-up).
  • Sales and negotiation skills to close deals.
  • Networking ability with healthcare professionals.
  • Communication & presentation skills to pitch effectively.
  • Strategic thinking to position services against competitors.

Key Responsibilities:

1. Lead Generation & Prospecting

  • Identify healthcare providers (hospitals, clinics, physician groups, labs, etc.) who may need RCM support.
  • Use networking, cold calling, referrals, conferences, and digital channels to create a lead pipeline.

2. Market Research & Targeting

  • Analyze healthcare markets, competition, and industry trends.
  • Identify decision-makers (CFOs, practice managers, administrators, doctors).

3. Pitching & Solution Selling

  • Present RCM services (medical billing, coding, denial management, collections) to potential clients.
  • Showcase how the company can improve cash flow, reduce denials, and optimize revenue cycles.

4. Relationship Building

  • Develop trust and long-term relationships with healthcare leaders.
  • Act as the bridge between the provider's needs and the company's solutions.

5. Proposal & Contract Closure

  • Draft customized proposals based on client size and specialty.
  • Negotiate pricing, terms, and sign service agreements.

6. Collaboration with Internal Teams

  • Work with operations, coding, and billing teams to ensure client requirements are understood.
  • Provide feedback to management on service gaps or opportunities.

7. Revenue Growth

  • Directly responsible for meeting sales targets and revenue goals by onboarding new clients.

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