Front Desk Clerk

2 days ago

New Town Kolkata West Bengal, India EUROKIDS PRE SCHOOL AA1 Full time ₹ 3,20,000 - ₹ 4,80,000 per year

Job Summary:

The Preschool Front Desk Receptionist is the first point of contact for all visitors, parents, and children, and plays a crucial role in creating a welcoming, safe, and organized environment. The ideal candidate will be a female, friendly, patient, and highly organised individual with a love for working in a child-centric setting. This role requires excellent communication skills and the ability to manage a variety of administrative and clerical tasks efficiently. The candidate should reside close to Newtown area, for ease of commuting.

Key Responsibilities:

  • Front Desk Management:
  • Greet and welcome all visitors, including parents, guardians, and prospective families, with a warm and professional demeanor.
  • Answer and manage incoming phone calls, directing inquiries to the appropriate staff members (teachers, administrators, etc.).
  • Maintain a clean, tidy, and presentable front office and reception area.
  • Communication & Customer Service:
  • Act as a primary liaison between parents and teachers, relaying messages and important information in a timely and accurate manner.
  • Address parent queries and concerns with empathy and professionalism, providing information about school policies, events, and daily schedules.
  • Maintain a positive and supportive relationship with all members of the school community.
  • Administrative & Clerical Support:
  • Manage student attendance records, follow up on absences, and communicate with parents regarding tardiness.
  • Handle and distribute incoming and outgoing mail and packages.
  • Assist with general administrative tasks, such as data entry, filing, photocopying, and maintaining school records.
  • Process and record fee payments, if required, and maintain organised financial records.
  • Follow up fee defaulters by constantly calling
  • Assist with scheduling parent-teacher meetings and other school celebrations/events.
  • Safety & Security:
  • Monitor the entry and exit of all individuals to ensure the safety and security of the premises.
  • Implement and enforce the school's visitor sign-in and sign-out procedures.
  • Be the first point of contact during emergencies, following established school protocols and coordinating with staff and authorities as needed.

Required Qualifications & Skills:

  • Education: A Bachelor's degree with Finance experience a plus.
  • Experience: Previous experience in a front desk, receptionist, or administrative role, preferably within a school or childcare setting, is highly desirable.
  • Language: Fluency in English and Bengali is essential. Knowledge of other regional languages is a plus.
  • Technical Skills:
  • Proficiency in using basic office software, including Microsoft Word, Excel, and Outlook.
  • Familiarity with school management software or willingness to learn.
  • Personal Attributes:
  • Excellent verbal and written communication skills.
  • Exceptional organisational and multitasking abilities.
  • A patient, friendly, and compassionate attitude, especially when interacting with young children and their parents.
  • Ability to work effectively under pressure and handle multiple tasks simultaneously.
  • A strong sense of responsibility, initiative, and attention to detail.
  • Commitment to maintaining confidentiality of all student and family information.
  • Timing: Morning 8am till 4pm Monday-Friday, and 9am-1pm Saturday (Sunday and Govt Declared National Holidays- Off)

Sources

Job Type: Permanent

Pay: ₹6, ₹8,000.00 per month

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

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