Front Desk/billing Female
7 days ago
A Front Desk Agent is a vital part of the Hospitality industry. They greet hotel guests with a warm welcome and are responsible for checking them in and out of their rooms. A Front Desk Agent's job description includes answering questions about hotel amenities and services, making reservations or changes to existing reservations, and handling any issues that may arise during a guest's stay.
Contact
8240413408
The Front Desk Agent is also responsible for ensuring the safety and security of guests by monitoring the lobby and common areas. They may handle cash and credit card transactions while maintaining accurate records through computer systems. Other tasks include handling incoming and outgoing mail, scheduling wake-up calls, and coordinating transportation for guests.
The key to being successful in this Front Desk Agent job description is excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. A Front Desk Agent must be able to remain calm and professional when dealing with guest complaints or emergencies. Overall, they play a vital role in providing guests with a positive experience during their stay.
Pay: ₹5,000.00 - ₹11,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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