Front Desk Executive

3 days ago

New Town Kolkata West Bengal, India Ziel Classes Full time

**Job Title**: Front Desk Executive
**Location**: Chinar Park

**Job Type**: Full Time
**Reports To**: Centre Manager

**Job Summary**:
We are seeking a confident, personable, and organized individual to join our educational center as a **Front Desk Executive**. This hybrid role involves reaching out to prospective students or parents via phone to promote our programs and managing front-desk operations, including greeting visitors, handling inquiries, and supporting administrative tasks.

**Key Responsibilities**:

- Make customer calls.
- Greet visitors, students, and parents in a warm and professional manner.
- Answer incoming calls and route them to the appropriate department.
- Provide information about programs, class schedules, and events.
- Schedule appointments and maintain the front-desk calendar.
- Handle basic administrative tasks such as filing, data entry, and document preparation.
- Ensure the reception area is tidy, welcoming, and well-organized.

**Qualifications & Requirements**:

- High school diploma or equivalent; additional education or training in communication or administration is a plus.
- Previous experience in telemarketing, customer service, or front desk roles is preferred.
- Excellent verbal communication and interpersonal skills.
- Confident telephone manner with the ability to engage and persuade.
- Ability to multitask, stay organized, and manage time effectively.

**Preferred Qualities**:

- Friendly and enthusiastic personality.
- Strong work ethic and professionalism.
- Fluent in English, Bengali and Hindi.
- Experience or interest in the education sector.

**Working Hours**:
Monday to Saturday, 12:00 PM - 9:00 PM

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹15,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

Application Deadline: 10/06/2025
Expected Start Date: 15/06/2025

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