Travel Operations Executive – Refunds
3 days ago
Company Description
Incrementum Healthcare LLC, founded in 2010, is a leading provider of cost and process optimization solutions within the healthcare industry. Our services focus on revenue cycle transformation for physician practices, hospitals, and intermediaries through technology-enabled, analytics-driven strategies. Our expertise helps clients reduce operational costs, boost revenues, and improve patient and physician satisfaction. We leverage the latest technological advancements to deliver customized medical billing services that address under-pricing, coding errors, missed charges, and un-reimbursed claims.
Role Description
This is a full-time, on-site role located in Mumbai for a Travel Operations Executive – Refunds & Recalculations. The Travel Operations Executive will be responsible for managing travel-related refunds and recalculations, handling customer inquiries, processing refund requests, recalculating ticket prices, and ensuring accuracy and compliance with company policies. The role requires close coordination with various departments to resolve issues and improve operational efficiency.
Qualifications
- Experience in handling travel-related refunds, recalculations, and ensuring accuracy and compliance
- Proficiency in customer service and handling inquiries efficiently
- Strong coordination and problem-solving skills
- Proficiency in relevant software and tools
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Experience in the healthcare or travel industry is a plus
- Bachelor's degree in a relevant field or equivalent experience
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