Travel Consultant
2 days ago
Job Description–Travel Consultant
Location- Kinshasa, Democratic Republic of Congo
Reports to-Manager Operations
Department-Operations
Key Responsibilities
•Plan, design, and book domestic and international travel itineraries including flights, hotels, transportation, and tours.
•Provide accurate fare quotations, re-issuance, and refunds as per airline policies.
•Educate the clients regarding the cancellation policy, refunds or any penalties.
•Assist clients with visa documentation, travel insurance, and foreign exchange requirements.
•Research and negotiate with travel vendors for the best possible rates and packages.
•Organizing end-to-end services like booking tickets, accommodation, and transportation.
•Ensure compliance with IATA, airline, and travel industry regulations.
•Offer personalized travel solutions based on client preferences and budgets.
•Maintain excellent customer service standards to build lasting client relationships.
•Manage group bookings, MICE travel, and special tour packages when required.
•Keep up-to-date with travel advisories, airline schedules, and destination updates.
•Prepare invoices, maintain records, and coordinate with accounts for payments.
•Prepare marketing and promotional methods to sell tour itinerary packages.
•Stay informed about travel trends, regulations and industry-related news to offer the best possible service.
Education & Qualifications
•Graduate in Travel & Tourism / Hospitality Management with valid IATA Certification
•Experience with travel booking software like Sabre, Amadeus, or Travelport
•Proficiency in MS Office and travel booking systems.
Experience Requirements
•IATA certified with 4–5 years of proven experience in a travel agency or corporate travel desk.
•Excellent communication, negotiation, and customer-handling skills
•Sound understanding of airline fare structures, ticketing rules
Job Types: Full-time, Permanent
Pay: ₹45, ₹60,000.00 per month
Benefits:
- Food provided
Work Location: In person
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