Travel consultant

14 hours ago

Mumbai, Maharashtra, India Tripjack Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Description - Marine Ticketing

Position: Travel Consultant / Sr. Travel Consultant

Location: Mumbai (Lower Parel)

Role Overview

As a Marine Ticketing Executive at Tripjack, youll handle end-to-end flight bookings and ticketing for seafarers and offshore crew. Youll work closely with our marine travel partners, ensuring accurate fare application, timely ticket issuance, and smooth travel coordination every time.

Key Responsibilities

  • Manage flight reservations, ticket issuance, reissues, refunds, and cancellations for marine and offshore crew.
  • Work efficiently on GDS systems (Amadeus / Galileo / Sabre) to search fares, book, and issue tickets.
  • Apply and verify marine fares, baggage policies, and airline-specific marine rules.
  • Support crew change operations by arranging the most practical and cost-effective itineraries.
  • Ensure accuracy and timeliness in all bookings and documentation.
  • Maintain close communication with marine clients, ensuring top-notch service and quick turnaround.
  • Participate in shift rotations or 24x7 support as per operational requirements.

Requirements

  • Graduate in Travel, Tourism, or a related discipline.
  • 2+ years of ticketing experience, preferably in marine or corporate travel.
  • Hands-on knowledge of GDS systems (Galileo, Amadeus, or Sabre).
  • Strong understanding of marine fares, air routing, and crew travel procedures.
  • Excellent communication, problem-solving, and client management skills.
  • Detail-oriented, proactive, and capable of working under pressure.
  • Willingness to work flexible hours or shifts as per operational demand.

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