B2B Travel Operations Executive

6 days ago

Mumbai, Maharashtra, India SSR Travel Solutions Full time

Job Title: B2B Travel Operations Executive

Location: Mumbai (On-site)

Company: SSR Travel Solutions

About the Role

SSR Travel Solutions is hiring a detail-oriented and proactive B2B Travel Operations Executive to support our growing operations team. The role includes preparing quotations, handling reservations, coordinating with suppliers, and ensuring smooth end-to-end travel operations, with a strong focus on Bali (Indonesia) and Maldives travel products.

Ideal Candidate Background

  • Prior experience in travel operations, preferably in a B2B environment
  • Strong understanding of itinerary planning, vendor coordination and basic costings
  • Ability to work efficiently under tight deadlines
  • Passion for travel, customer service and building long-term professional relationships
  • Familiarity with travel management systems or in-house reservation tools is an advantage

Key Skills Required

  • Excellent written and verbal communication skills
  • Strong organizational and multitasking abilities
  • High attention to detail and proactive follow-up approach
  • Understanding of B2B travel processes and operational workflows
  • Ability to coordinate effectively with internal teams and external suppliers
  • Comfort in handling calls, emails, documentation and daily operations tasks

Roles and Responsibilities

  • Prepare accurate and competitive B2B quotations, itineraries and costings
  • Manage hotel, transport and activity bookings through the company's in-house system
  • Coordinate with agents, suppliers and service partners to ensure smooth operations
  • Handle calls, emails and regular follow-ups for agent support
  • Manage payments, documentation and timely voucher issuance
  • Drive booking conversions through prompt and efficient responses
  • Build and maintain strong professional relationships with B2B agents

Compensation

Competitive and based on experience and suitability.

How to Apply

Interested candidates can send their updated resume to:

Job Type: Full-time

Pay: ₹14, ₹18,000.00 per month

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Travel planning: 1 year (Required)

Work Location: In person

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