Key Account Manager

21 hours ago

Gurgaon, Haryana, India vFulfill Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Company Description

vFulfill is a 100% managed all-in-one eCommerce platform that helps entrepreneurs, dropshippers, global D2C brands, media buyers, and agencies start and scale eCommerce businesses in India. Our end-to-end ecosystem manages all eCommerce operations, allowing our partners to focus on marketing and scaling their brands. With a vision to be the only partner needed to run an eCommerce business in India, vFulfill offers high-margin winning products, managed sourcing and fulfillment, express shipping, and global COD payout options, all on one platform.

Role Description

This is a full-time, on-site role for a Key Account Manager - SAAS (E-Commerce) located in Gurugram. The Key Account Manager will manage and nurture key client accounts, develop business plans, and ensure high customer service standards. Day-to-day tasks include analyzing client needs, providing tailored solutions, maintaining strong client relationships, and collaborating with internal teams to ensure client satisfaction.

Qualifications

  • Account Management and Key Accounts experience
  • Strong Analytical Skills
  • Business Planning expertise
  • Exceptional Customer Service skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Experience in the eCommerce or SAAS industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field

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