Key Account Manager

2 weeks ago

Gurgaon, Haryana, India Squareboat Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About This Position
The ideal candidate will have a strong background in managing enterprise or mid-market client accounts, building long-term relationships, and ensuring customer satisfaction while driving growth. You will act as the primary point of contact for key clients, ensuring their needs are met with tailored IT solutions.

What are you going to do?

  • Manage and nurture relationships with key clients, acting as their trusted advisor.
  • Act as the single point of contact for key client accounts, ensuring smooth communication and coordination.
  • Understand client business objectives and align IT services/solutions to meet their needs.
  • Work closely with pre-sales and solution architects to design customized proposals and solutions.
  • Identify opportunities for account growth, upselling, and cross-selling additional services.
  • Coordinate with delivery, technical, and support teams to ensure seamless execution of client projects.
  • Collaborate with internal teams to resolve escalations and maintain client trust.
  • Monitor account performance, track KPIs, and regularly share updates with clients.
  • Address client concerns and ensure quick resolution of issues to maintain high satisfaction.
  • Develop account strategies to retain and grow existing clients.
  • Support finance teams in ensuring timely billing and payment collections from clients.
  • Stay updated on industry trends, competitors, and emerging technologies to provide insights to clients.
  • Prepare account reports, proposals, and presentations for clients and senior management.
  • Conduct regular review meetings with clients to assess progress, gather feedback, and propose improvements.

You Need To Have

  • Bachelor's degree in Business, IT, or a related field (MBA preferred).
  • 3+ years of experience as a Key Account Manager / Client Relationship Manager in an IT services company.
  • Proven ability to manage multiple accounts and build long-term relationships.
  • Strong understanding of IT services, software solutions, and digital transformation offerings.
  • Excellent communication, negotiation, and presentation skills.
  • Strong problem-solving skills with a customer-first mindset.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in CRM tools and MS Office Suite.

  • Key Account Manager

    2 weeks ago

    Gurgaon, Haryana, India Officebanao Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Description – Key Account Manager (B2B Industry)About the RoleWe are looking for a Key Account Manager (KAM) to manage and grow strategic customer accounts in our B2B procurement business. This role is responsible for increasing Share ofWallet from existing accounts, building strong client relationships, and ensuring high customer satisfaction. As we...

  • Key Account Manager

    2 weeks ago

    Gurgaon, Haryana, India Officebanao Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Description – Key Account Manager (B2B Industry)About the RoleWe are looking for a Key Account Manager (KAM) to manage and grow strategic customer accounts in our B2B procurement business. This role is responsible for increasing Share ofWallet from existing accounts, building strong client relationships, and ensuring high customer satisfaction. As we...

  • Key Account Manager

    1 week ago

    Gurgaon, Haryana, India british life science Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionBritish Life Science is a company based out of Bengaluru, Karnataka, India. We are dedicated to advancing life sciences through innovative solutions. As a growing organization, we aim to provide cutting-edge products and services to our clients, maintaining a strong presence in the industry.Role DescriptionThis is a full-time on-site role...

  • Key Account Manager

    2 weeks ago

    Gurgaon, Haryana, India INTINERI INFOSOL PRIVATE LIMITED Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    Job Title: Senior Manager Key Account Management (Corporate Travel) Location: Gurgaon Salary: up to 12LPA Experience: 10+ years in Key Account Management (Corporate Travel Industry)Job Responsibilities: Manage and nurture key corporate client relationships, ensuring long-term partnerships Develop strategic account plans to drive business growth and maximize...

  • Key Account Manager

    5 days ago

    Gurgaon, Haryana, India BLOOP Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About the RoleWe are seeking a Key Account Manager (KAM) to build, maintain, and grow strong client relationships. The ideal candidate is a relationship builder who understands client needs, ensures seamless delivery of solutions, and drives long-term value creation. You'll act as the main point of contact for key clients, aligning internal teams to...

  • Key Account Manager

    2 weeks ago

    Gurgaon, Haryana, India Pestonics - The Pest People Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionPestonics is a pest management company, serving the PAN India, that offers a variety of services to control pests. Founded in 2015 as Pestonics Pest Management Private Limited, it focuses on customer-centric approaches and employs both chemical and non-chemical, eco-friendly methods to create healthy, pest-free environments for homes and...

  • Key Account Manager

    2 weeks ago

    Gurgaon, Haryana, India vFulfill Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionvFulfill is a 100% managed all-in-one eCommerce platform that helps entrepreneurs, dropshippers, global D2C brands, media buyers, and agencies start and scale eCommerce businesses in India. Our end-to-end ecosystem manages all eCommerce operations, allowing our partners to focus on marketing and scaling their brands. With a vision to be...

  • Key Accounts Manager

    2 weeks ago

    Gurgaon, Haryana, India One World Full time ₹ 5,00,000 - ₹ 6,00,000 per year

    Job Title: Key Account Manager – Modern Trade / Institutional Sales (FMCG)Location: Gurugram, HaryanaExperience: 2+ Years in Modern Trade or Institutional Sales (FMCG sector)Qualification: Any Graduate (MBA/PGDM preferred)Industry: FMCG (Beverages) / Institutional SalesEmployment Type: Full-TimeAbout the Role:We are looking for an experienced and dynamic...

  • Key Accounts Manager

    2 weeks ago

    Gurgaon, Haryana, India One World HR Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title: Key Account Manager – Modern Trade / Institutional Sales (FMCG)Location:Gurugram, HaryanaExperience:2+ Years in Modern Trade or Institutional Sales (FMCG sector)Qualification:Any Graduate (MBA/PGDM preferred)Industry:FMCG (Beverages) / Institutional SalesEmployment Type:Full-TimeAbout the Role:We are looking for an experienced and dynamicSales...

  • Key Account Manager

    2 weeks ago

    Gurgaon, Haryana, India One World HR Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Location: Gurugram, HaryanaExperience: 5+ Years (Modern Trade or Institutional Sales - FMCG sector)Qualification: Any Graduate (MBA/PGDM preferred)Industry: FMCG / Consumer Goods / Retail / Institutional SalesEmployment Type: Full-TimeAbout the Role:We are looking for an experienced and dynamic Sales Professional (MT/Institutional Sales) to join our FMCG...