Key Accounts Manager

3 days ago

Gurgaon, Haryana, India Squareboat Full time ₹ 12,00,000 - ₹ 36,00,000 per year

We are looking for a proactive and client-focused Key Account Manager to join our IT services team.

The ideal candidate will have a strong background in managing enterprise or mid-market client accounts, building long-term relationships, and ensuring customer satisfaction while driving growth. You will act as the primary point of contact for key clients, ensuring their needs are met with tailored IT solutions.

Role & Responsibilities:

  • Manage and nurture relationships with key clients, acting as their trusted advisor.
  • Act as the single point of contact for key client accounts, ensuring smooth communication and coordination.
  • Understand client business objectives and align IT services/solutions to meet their needs.
  • Work closely with pre-sales and solution architects to design customized proposals and solutions.
  • Identify opportunities for account growth, upselling, and cross-selling additional services.
  • Coordinate with delivery, technical, and support teams to ensure seamless execution of client projects.
  • Collaborate with internal teams to resolve escalations and maintain client trust.
  • Monitor account performance, track KPIs, and regularly share updates with clients.
  • Address client concerns and ensure quick resolution of issues to maintain high satisfaction.
  • Develop account strategies to retain and grow existing clients.
  • Support finance teams in ensuring timely billing and payment collections from clients.
  • Stay updated on industry trends, competitors, and emerging technologies to provide insights to clients.
  • Prepare account reports, proposals, and presentations for clients and senior management.
  • Conduct regular review meetings with clients to assess progress, gather feedback, and propose improvements.

You need to have the following:

  • Bachelors degree in Business, IT, or a related field (MBA preferred).
  • 3+ years of experience as a Key Account Manager / Client Relationship Manager in an IT services company.
  • Proven ability to manage multiple accounts and build long-term relationships.
  • Strong understanding of IT services, software solutions, and digital transformation offerings.
  • Excellent communication, negotiation, and presentation skills.
  • Strong problem-solving skills with a customer-first mindset.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in CRM tools and MS Office Suite.

  • Key Account Manager

    1 week ago

    Gurgaon, Haryana, India Michelin Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Develop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planningLocation:Gurgaon/Delhi/Rajasthan/Bangalore/PuneStrategic Account ManagementManage the key Account PlanningDevelop trusted relationships with a portfolio of major clients...

  • Key Account Manager

    7 days ago

    Gurgaon, Haryana, India MakeMyTrip Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About The OpportunityRole:Key Account ManagerLevel:Assistant ManagerReporting To:Manager & Accounts Lead - Domestic ChainsLocation:GurgaonAbout The FunctionThe Domestic Chains team is a part of the Domestic Hotel Supply Function and this team manages the overall business growth and supply of branded chain hotels headquartered in India. This team manages key...

  • Key Account Manager

    1 day ago

    Gurgaon, Haryana, India Gamlaa Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Strategic Accounts Manager (Key Account Manager)Location:Delhi/NCRCompany:Gamlaa Bioscapes Pvt LtdAbout Gamlaa Bioscapes:Gamlaa Bioscapes is a pioneering company specializing in innovative bioscape solutions that enhance living environments with nature-inspired designs. We are committed to delivering exceptional client value through strategic...

  • Key Account Manager

    2 weeks ago

    Gurgaon, Haryana, India Maccaron Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We're Hiring: Key Account Manager (B2B) – (Beauty Category)Are you passionate about the beauty industry and skilled at managing key accounts to drive growth? JoinMACCARON INDIA PRIVATE LIMITEDas we expand our market presenceKey Responsibilities:Manage and strengthen relationships with key brand partners .Plan and execute promotions , monitor...

  • Key Account Manager

    7 days ago

    Gurgaon, Haryana, India Bassline AV Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: GurugramEmployment Type: Full-timeRole OverviewWe are seeking an experienced Key Account Manager (KAM) to manage and grow relationships with strategic clients. The KAM will act as the primary point of contact for key accounts, ensuring smooth coordination between sales, design, execution, and service teams while identifying opportunities for repeat...

  • Key Account Manager

    6 days ago

    Gurgaon, Haryana, India Bassline AV Technologies Pvt Ltd Full time ₹ 40,00,000 - ₹ 48,00,000 per year

    Role OverviewWe are seeking an experienced Key Account Manager (KAM) to manage and grow relationships with strategic clients. The KAM will act as the primary point of contact for key accounts, ensuring smooth coordination between sales, design, execution, and service teams while identifying opportunities for repeat and additional business. The ideal...

  • Key Account Manager

    2 weeks ago

    Gurgaon, Haryana, India Squareboat Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About This PositionThe ideal candidate will have a strong background in managing enterprise or mid-market client accounts, building long-term relationships, and ensuring customer satisfaction while driving growth. You will act as the primary point of contact for key clients, ensuring their needs are met with tailored IT solutions.What are you going to...

  • Key Account Manager

    1 week ago

    Gurgaon, Haryana, India CarePay Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Join CarePay as a Key Account ManagerLocation: Gurgaon Ready for your next big career move? We're looking to bring on board a high-energy Key Account Manager who thrives on challenges, relationship building, and exceeding goals.What You'll Do• Take ownership of major client accounts, fostering strong, trust-based partnerships that drive growth.• Serve as...

  • Key Account Manager

    5 days ago

    Gurgaon, Haryana, India Care Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    About UsToday, an Indian hospital revenue is largely dominated by Insurance payers - Govt + Private. With 200+ payers in the mix, the overall revenue cycle management (RCM) in India is broken, opaque, and complex filled with unexpected shortfalls and delayed realizations.At , we are building India's first AI-led RCM platform for hospitals which will enable...

  • Key Account Manager

    1 week ago

    Gurgaon, Haryana, India Qurist Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionQurist is India's leading medical cannabis brand dedicated to improving quality of life through safe, science-backed solutions for pain, sleep, anxiety, cancer management, and more. Known for exceptional quality and innovation, our rigorously tested products are trusted by top healthcare professionals and have transformed the lives of over...