Customer Relationship Management Specialist

2 weeks ago


Gurgaon, Haryana, India Learning Routes Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Industry: Education Sales Industry

Education: Graduation/Post Graduation

Work Experience : 0 – 4 years

Job Type : Full Time

Department / Functional Area of the Job: Sales /Business Development.

Job Responsibilities:


•  Planning CRM strategies designed to retain existing Candidates.


•  Building and maintaining profitable relationships with the key candidates.


•  Understanding key customer individual needs and assisting the existing candidates for smooth completion of the program.


•  Answering candidate queries and dealing with complaints.


•  Solving student queries in order to get the course completed in stipulated time


•  Generating Business from the existing customers.

Key skills

o  Excellent communication Skills

o  Diploma/ Graduate / Post Graduation

o  Excellent interpersonal and communication skills.

Maintain a positive attitude focused on customer satisfaction

Skills Required:


• Competency in sales


• Self-motivated and goal-oriented, desire to deliver results


• Passionate about sales


• Ability to adapt and grow in a competitive environment

In order to know more about Education Sales Industry we would like you to do some research on :

* UGC DEB

*

* What are MBA/PGDM Courses

* Role of Master courses in upgrading your career

Thanks & Regards

Nikita Singh



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