Customer Support Specialist

10 hours ago


Gurgaon, Haryana, India Cloutflow Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

We at Cloutflow are building Influencer Marketing 2.0. Driven by a singular purpose to power Influencer Marketing with data, our platform allows you to track and analyze key metrics, target the right audience, and optimize your influencer partnerships for maximum ROI.

Role Description

This is an on-site, full-time role for a Customer Support Specialist located in Gurugram. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, and offering technical support. Day-to-day tasks will include handling customer inquiries, troubleshooting issues, analyzing customer metrics, and maintaining positive customer relationships.

Qualifications

  • Customer Support and Technical Support skills
  • Interpersonal Skills and Customer Satisfaction abilities
  • Analytical Skills
  • Excellent written and verbal communication skills
  • Problem-solving abilities and attention to detail
  • Bachelor's degree in a relevant field


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