Customer Support Specialist

3 days ago


Gurgaon, Haryana, India Delta Electronics Full time

Company Description

Delta is a global innovator in power electronics and a leading provider of switching power supplies, DC brushless fans, power management solutions, components, visual displays, industrial automation, networking products, and renewable energy solutions. With its mission "To provide innovative, clean, and efficient energy solutions for a better tomorrow," Delta is committed to environmental protection through its green, lead-free production and waste management programs. The company has sales offices worldwide and manufacturing plants in Taiwan, China, Thailand, Mexico, India, and Europe.

Role Description

This is a full-time, on-site role for a Customer Support Specialist located in Gurugram. Responsibilities include providing customer support, ensuring customer satisfaction, offering technical support, and resolving customer inquiries. The Specialist will also handle troubleshooting issues, with the goal of maintaining high levels of customer service and efficient resolution of problems.

Qualifications

  • Customer Support and Customer Satisfaction skills
  • Strong Interpersonal and Communication skills
  • Technical Support and Analytical skills
  • Excellent problem-solving abilities
  • Ability to work on-site in Gurugram
  • Experience in the electronics or technology industry is a plus
  • Bachelor's degree in a relevant field or equivalent work experience
  • SAP/CRM knowledge must be required

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