Presales Executive/Senior Presales Executive
3 days ago
Role & responsibilities
- Handle incoming leads via phone calls, emails, and digital platforms (portals, social media, etc.).
- Qualify leads based on interest, budget, and buying intent.
- Engage with prospective buyers to understand their requirements and provide relevant project details.
- Schedule site visits and ensure timely follow-up with clients to drive walk-ins.
- Maintain and update the lead database (CRM) with accurate records of interactions and status.
- Coordinate with sales and marketing teams to align lead flow with ongoing campaigns and offers.
- Provide virtual tours or initial presentations about the property, amenities, pricing, and other USPs.
- Build a strong rapport with customers and assist in nurturing relationships to support conversion.
- Share regular feedback from clients with internal teams to improve marketing and sales strategies.
Qualifications:
- Bachelors degree in Business, Marketing, Real Estate, or a related field.
- 4 to 9 years of experience in a presales, telesales, or customer service role in the real estate sector.
- Excellent verbal and written communication skills in English and local languages.
- Strong interpersonal and negotiation skills.
- Basic understanding of the real estate market and buyer behavior.
- Proficiency in CRM tools, MS Office, and lead management platforms.
Preferred Skills:
- Experience with real estate CRM tools .
- Familiarity with property portals (e.g., 99acres, MagicBricks, ).
- Ability to manage multiple leads and prioritize tasks effectively.
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