Branch Manager

7 days ago

Mumbai, Maharashtra, India Aardour Worldwide Logistics Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Summary

We are seeking an experienced and performance-oriented 
Branch Manager

to lead our
Mumbai Branch Operations.

The ideal candidate will have a deep understanding of international freight forwarding, strong business acumen, and proven leadership capabilities to drive growth, profitability, and service excellence.

Key Responsibilities

1.   Achieve budgeted net margin month-on-month for the region.

2.   Control OPEX and ensure alignment with gross margins.

3.   Monitor and manage account receivables with a focus on timely and accurate billing and DSO.

4.   Meet global and personal KPIs and financial targets.

5.   Drive yield enhancement across all Lines of Business (LOBs).

6.   Ensure smooth functioning of all operations across departments and lines of business.

7.   Implement and monitor quality compliance and operational standards.

8.   Respond promptly to RFQs and coordinate with overseas partners.

9.   Ensure effective planning and coordination for overseas visitors.

  1. Mitigate risk through sound risk management controls and procedures.

  2. Drive business development and increase the client base.

  3. Conduct regular client visits, generate personal gross margins, and manage key accounts.

  4. Lead sales management, including reviews, analytics, and target setting for sales teams.

  5. Focus on the development of major trade routes and key verticals with budgeting plans in place.

  6. Build and maintain strong relationships with carriers for better space and rates.

  7. Oversee general management and cross-departmental coordination.

  8. Ensure acquisition and retention of quality manpower.

  9. Initiate HR and team-building activities to maintain a motivated and engaged workforce.

  10. Train and develop staff with a clear focus on succession planning.

  11. Define KRAs and job profiles for Assistant Managers and above.

  12. Conduct timely and structured performance appraisals linked to measurable outcomes.

  13. Ensure clear and effective communication across all staff.

  14. Promote a culture of service excellence and monitor CRM performance regularly.

Qualifications & Skills

· Bachelor's or Master's degree in Logistics, Supply Chain, International Business, or related field.

· 8–12 years of experience in freight forwarding/logistics with 3–5 years in a managerial role.

· In-depth knowledge of air/ocean/road freight, customs compliance and documentation.

· Proven leadership and team management skills.

· Strong analytical, communication, and interpersonal abilities

How To Apply

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