Customer Care
1 week ago
Company Description
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Role Description
This is a full-time on-site role for a Customer Care representative located in Malappuram. The Customer Care representative will be responsible for ensuring customer satisfaction, providing customer support through various channels, and resolving customer inquiries. They will handle client communication, troubleshoot issues, and provide exceptional customer service to enhance the overall customer experience.
Qualifications
- Experience in Customer Satisfaction and Customer Service
- Strong Customer Support skills
- Excellent Communication skills
- Analytical Skills
- Ability to work on-site in Malappuram
- Strong problem-solving skills
- Proficiency in multiple languages is a plus
- Previous experience in the education or online learning sector is beneficial
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