Administrative Officer

Role & responsibilities

The Administrative Officer (AO) serves as the principal assistant to the Security Team Manager (STM) in providing security services and related operations to the data center. Job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance and training support.

FUNCTIONS:

1.Serves as the primary point of contact to data center Management and security personnel with the STM is unavailable.

2.Assists with training and certification for all new security personnel at the request of the Field Training Officer (FTO) and maintains required training documentation at the data center. Coordinates with the Training and Development Specialist (TDS) and with the local supporting Securitas branches as needed.

3.Ensures all security personnel adhere to policies and Standard Operations Procedures.

4.Acts as Screener, Screening Supervisor, Responder or Control Room Supervisor in periods of increased activity or in the case of absent staff.

5.Maintains and troubleshoots on-site security technology.

6.May support other critical infrastructure sites.

7.Recommends corrective actions for security staff to the STM.

8.Assists with the delivery of counseling and corrective action as directed by the STM.

9.Assists with scheduling, site equipment inspections, and audit compliance at the datacenter and potentially sister sites as needed.

10.Conducts recurring audits and prepares and submits critical and confidential information directly to client management team.

11.Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.

12.Conducts routine rhythm of business tasks.

13.Performs additional tasks assigned by management.

14.Identifies security shortfalls and offers suggestions from improving the security program.

15.Evaluates and escalates potential safety issues within the facility.

16.Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.

17.Identifies security shortfalls and offers suggestions from improving the security program.

Preferred candidate profile

Associate degree and 5 or more years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Experience in staff supervision desired.

SPECIAL REQUIREMENTS

Able to work a flexible schedule, including evening, weekend and holiday hours.

COMPETENCIES

• Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations.
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts.
• Knowledge of 24/7 security operations and procedures.
• Knowledge of supervisory practices and procedures.
• Skill in staff supervision, including assigning work and providing training and performance management.
• Ability to determine courses of action based on detail written instruction.
• Ability to provide positive direction and motivate performance.