CRM Executive

6 hours ago

T Nagar Chennai Tamil Nadu, India Dhruvan Ford Full time ₹ 4,20,000 per year

Job Summary:

We are looking for a dedicated and detail-oriented CRM – Construction professional to manage client relationships, ensure timely collections, handle documentation, oversee client registrations, and resolve escalations efficiently. The ideal candidate will act as a bridge between clients and the organization, ensuring a seamless experience and maintaining high client satisfaction.

Key Responsibilities:

  • Collections Management:
  • Raise Stage demands, Monitor and follow up on pending payments from clients.
  • Prepare periodic collection reports and escalate delays.
  • Documentation:
  • Maintain and update all project-related documentation accurately.
  • Ensure all client agreements, contracts, and relevant documents are properly stored and updated.
  • Assist in preparing reports for internal and external stakeholders.
  • Client Registration:
  • Manage client registration processes efficiently.
  • Verify and process all necessary client information and documents.
  • Ensure compliance with organizational policies during registration.
  • Client Handling:
  • Serve as the primary point of contact for clients for queries, concerns, and updates.
  • Build and maintain strong relationships with clients to enhance satisfaction and retention.
  • Provide timely updates on project progress, payments, and documentation.
  • Escalation Handling:
  • Address client complaints or issues promptly and professionally.
  • Coordinate with relevant teams to resolve escalations efficiently.
  • Maintain records of escalations and ensure proper follow-up until resolution.

Qualifications & Skills:

  • Any degree
  • 2-5 years of experience in CRM, client handling, or construction-related operations.
  • Strong knowledge of documentation, registration processes, and client management.
  • Excellent communication and interpersonal skills.
  • Ability to handle escalations calmly and resolve issues effectively.
  • Proficient in MS Office and CRM software tools.

Key Competencies:

  • Client-focused mindset
  • Attention to detail
  • Time management and organizational skills
  • Problem-solving and decision-making ability

Working Conditions:

  • Office-based with occasional site visits.
  • Fast-paced environment requiring multi-tasking and prioritization.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

  • CRM Executive

    2 weeks ago

    T Nagar, Chennai, Tamil Nadu, India Fifth Angle Studios Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    About Us:Fifth Angle Studios is a premium wedding photography and videography studio dedicated to capturing timeless memories. We are looking for a proactive CRM Executive to manage client relationships, ensure smooth communication, and support the sales process.Role Overview:The CRM Executive will be responsible for handling client interactions, managing...

  • CRM Execuive

    6 days ago

    T Nagar, Chennai, Tamil Nadu, India Emblaze Services Full time

    Position : CRM Executive Mandatory: Malayalam/Tamil/English Location: T.nagar, Chennai Face to Face Interview Kindly Share your Resume : 8015021897, 7200426137 Key Responsibilities - Pick Slip Generation: Prepare accurate pick slips for customer orders, ensuring correct sizes, colours, and quantities. - Inventory Coordination: Match pick slips with...

  • CRM Executive

    4 days ago

    Chennai, Tamil Nadu, India Lumel Full time

    **Job Title**: CRM Executive **Location**: Chennai (Work from Office) **Experience**: 2-4 years **Preferred Tools**: Salesforce (preferred, not mandatory) **About Us**: We are a fast-growing product development company building world-class BI & Analytics solutions used globally. With our headquarters in Plano, Texas, and a development center in Chennai,...

  • CRM Executive

    6 days ago

    Chennai, Tamil Nadu, India Zet Realty Full time

    **CRM Executive** **Location**: Chennai (On-Site) **Experience**: Minimum 1-2 years preferred **Compensation**: Competitive (Based on experience and performance) **About the Role**: Zet Realty is seeking a dedicated and detail-oriented **CRM Executive** to join our team. As the primary point of contact for our clients, you will manage the end-to-end...

  • CRM Executive

    4 days ago

    Anna Nagar, Chennai, Tamil Nadu, India Unidos Technology Full time

    **Job Title: CRM(Sales Admin executive)** **Location**:Chennai **Industry**:Healthcare **Key Responsibilities**: **Sales Strategy & Business Development**: Job Overview: A Sales Admin executive is responsible for providing administrative support to the sales team by managing customer data, processing promotional activity requests, generating reports,...

  • CRM Executive

    4 days ago

    Besant Nagar, Chennai, Tamil Nadu, India Woodpecker Furniture Full time

    **The Company and the role** Woodpecker is the furniture pioneer in Chennai and we are in the process of expanding rigourously. As we grow, so do our customer's needs and we want to have energetic people to be the face of our company as CRM Executives. **Roles and Responsibilities** - As the voice of Woodpecker, be the point of contact for customers to...

  • CRM Executive

    4 days ago

    Chennai, Tamil Nadu, India MP DEVELOPERS Full time

    Hiring **CRM Executive** for MP Developers located at Pallavaram, Chennai. Pay: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Health insurance - Paid sick time - Provident Fund Work Location: In person

  • CRM Executive

    18 hours ago

    Chennai, Tamil Nadu, India GP HOMES PVT LTD Full time

    Opening for CRM with relevant real estate/builder industry experience Experience - 1+years Education - any degree Gender - Male/Female salary - 20k to 28k Contact - 8056090880 **Roles & Responsibilities**: - Maintaining records of payment information. - Responsible for the entire activities from post sales to till handover - Responsible for ensuring...

  • CRM Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Prometo Consulting Private Limited Full time

    Greetings! A leading FMCG Company in Chennai is looking for CRM Support Executive. **Designation**: CRM Support Executive **Job Location**: Chennai **Education**: Any degree **Experience**:04+ Years **CTC**: 4.0 to 6.0 LPA - Handling the Sales Team APP - Supporting the Sales Team in App related issues - Training the Sales Team in App operations **Job...

  • Executive CRM

    6 days ago

    Madhavaram, Chennai, Tamil Nadu, India BALWANT STEEL Full time

    Experience : ( 1 - 5 ) years of experience Job Description: **Key Responsibilities**: - Manage and maintain the company’s CRM system (e.g., Salesforce, Zoho, HubSpot, etc.). - Enter and update customer data and ensure information is accurate and up to date. - Support sales and marketing teams with customer data and reporting. - Analyze customer data to...