CRM Execuive

6 days ago

T Nagar Chennai Tamil Nadu, India Emblaze Services Full time

Position : CRM Executive

Mandatory: Malayalam/Tamil/English

Location: T.nagar, Chennai

Face to Face Interview

Kindly Share your Resume : 8015021897, 7200426137

Key Responsibilities
- Pick Slip Generation: Prepare accurate pick slips for customer orders, ensuring correct sizes, colours, and quantities.
- Inventory Coordination: Match pick slips with stock availability using the Warehouse Management System (WMS).
- Order Prioritization: Collaborate with warehouse supervisors to prioritize orders based on urgency and dispatch timelines.
- Communication & Coordination: Resolve order-related issues by maintaining effective communication with warehouse staff and external agents.
- Process Optimization: Identify areas for improvement in order and warehouse processes and recommend enhancements.
- Daily Target Planning: Align daily pick slip planning with warehouse staff to meet monthly performance goals.
- Cross-Selling: Suggest alternate products to agents when original items are unavailable.
- Performance Tracking: Analyze performance data of agents and regions against targets and purchasing patterns.
- Credit Coordination: Work with the credit team to ensure order processing complies with company credit policies.
- **0-2 years of experience in CRM, warehouse coordination, or sales support**:

- **Strong analytical, coordination, and problem-solving skills**:

- **Proficiency in Malayalam (Preferable)**:

- **Working knowledge of MS Office; experience with WMS is an advantage**:

- **Excellent interpersonal and communication skills**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

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