Technical Support Associate

3 days ago


Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 88,800 - ₹ 12,00,000 per year

A Technical Support Associate is responsible for providing first-level technical assistance to users, troubleshooting issues, and ensuring customer satisfaction with IT systems and products.

Main Responsibilities

Respond to technical support requests via email, chat, phone, or ticketing systems.

Diagnose and troubleshoot software, hardware, and network issues.

Guide users through steps to resolve problems, escalate complex cases to senior staff if needed.

Maintain documentation of reported issues and resolutions in support systems.

Create and update user guides, FAQs, and support materials.

Install and configure hardware, software, and updates where required.

Ensure customer inquiries are addressed promptly and follow up to verify issue resolution.

Collaborate across teams (Engineering, QA, Content) to resolve recurring or critical issues

Job Types: Full-time, Permanent

Pay: ₹14, ₹44,160.06 per month

Benefits:

  • Health insurance
  • Work from home

Work Location: In person



  • Chennai, Tamil Nadu, India 2CQR AUTOMATION PVT LTD Full time ₹ 3,00,000 per year

    Job description:Hiring for Technical Support AssociatePreferably female...Job Title: Technical Support AssociateExperience: 1 to 2 yearsLocation: ValasaravakkamShift timing: 9.30am to 6.30pmResponsibilities:Handle customer queries and troubleshoot RFID-related issues.Provide remote support and coordinate with site engineers for on-ground resolutions.Log,...


  • Chennai, Tamil Nadu, India ACT FIBERNET Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionACT (Atria Convergence Technologies Ltd.) aims to be the most admired in-home entertainment, education, and interactive services provider in India. Headquartered in Bangalore, we serve cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, and Delhi. As one of India's leading Triple Play Service providers, we deliver...


  • Chennai, Tamil Nadu, India Amazon Full time

    Seller Support at AMAZON Amazon com strives to be Earth s most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want - low prices vast selection and convenience - Amazon com continues to grow and evolve as a world-class e-commerce platform The Seller Support team...


  • Chennai, Tamil Nadu, India Prodapt Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionProdapt is a leading player in the Connectedness industry, providing consulting, business reengineering, and managed services for top telecom and tech enterprises such as Google, Amazon, and Verizon. With over 6,000 experts across the globe, Prodapt connects 1.1 billion people and 5.4 billion devices worldwide. Recognized by Gartner and...


  • Chennai, Tamil Nadu, India YO HR Consultancy Full time

    Position : Associate Technical LeadExperience : 5 12 yearsLocation : Chennai, Tamil Nadu, IndiaEmployment Type : Full-timeAbout the Role : We are seeking an experienced and motivated Associate Technical Lead with strong expertise in C# development and end-to-end software engineering. The ideal candidate should come from a product-based company background...


  • Chennai, Tamil Nadu, India Sutherland Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Greetings from Sutherland Global ServicesWe are currently hiring for Technical Support Engineer role at Sutherland Global Services, and I believe you'd be a great fit If you're looking to work on cutting-edge projects with a passionate team, we'd love to hear from you.Job Description:High proficiency with PC/Laptop, Printers, troubleshooting, repair, and...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    TCS Chennai Mega Walk In - Technical Support ExecutiveINTERVIEW DETAILS:Walk-In Date:Saturday, 13th Sep 2025Time:10 AM to 12:30 PM (Entry Time)Location:Tata Consultancy Services, Address: 415/21-24, Kumaran Nagar, Sholinganallur, Old Mahabalipuram, Chennai Job Summary:Role :Technical Support ExecutiveExperience:1 year to 4 yearsJob...

  • technical support

    1 week ago


    Chennai, Tamil Nadu, India Orcapod Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionPosition: Technical Support Engineer / Help Desk EngineerIndustry: Telecom & Consumer ElectronicsShift: US Shift (Night Shift)Project Type: Voice/Non-Voice International Technical SupportExperience: 15 years Location:ChennaiEmployment Type: Full-timeExperienced Technical Support Engineer with hands-on expertise in handling inbound customer...

  • Technical Support

    2 days ago


    Chennai, Tamil Nadu, India iOPEX Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Greeting from iOPEX technologiesInterested candidates can Share me your Updated CV to Please find the job description -Desired Candidate Profile We are looking for candidates experienced in providing Chat and email support for international customers in a technical process. This individual will provide customers from international regions with the highest...


  • Chennai, Tamil Nadu, India Tekskills Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Mandatory SkillsExcellent Comm skill(verbal /Written)Typing skill (typing skills (Min 60 to 80 WPM))Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documentsSupport Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.Knowledge on any Ticketing tool , ITIL...