Helpdesk Associate

2 weeks ago

Bengaluru, Karnataka, India NTT Global Full time ₹ 3,00,000 - ₹ 5,00,000 per year

Req ID: 319663

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Requirements:

  • Helpdesk Associate at Grade-4 position in Service Desk
  • Must be a Graduate.
  • Good communication skills with 6+ months of international calling experience
  • Ability to work independently
  • Adhere to organizational policies and procedures
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift.
  • Excellent Verbal Communication skills.
  • Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish.

Job description:

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
  • Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

  • Helpdesk Associate

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Req ID 290389NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore Karn xc4 x81taka IN-KA India ...

  • Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT Data Full time

    Job DescriptionReq ID:329704NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karntaka (IN-KA), India...

  • Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT Communications Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Req ID: 321345 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). Provide L1 technical guidance...

  • Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT Data Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Date: Location:Company: Req ID: 319663 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karnātaka...

  • Helpdesk Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT Data Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Date: Location:Company: Req ID: 321345 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). ...

  • Associate- Helpdesk Support

    2 weeks ago

    Bengaluru, Karnataka, India Aayuv Technologies Full time ₹ 2,74,000 - ₹ 4,00,000 per year

    Position: Associate- Helpdesk SupportLocation: BangaloreReporting to: ManagerSalary Range: 2.74LPA- 4LPAOverview:As an Associate- Helpdesk Support, you will be responsible for providing comprehensive assistance to senior employees at the client's place, managing their queries, and ensuring smooth operations during health checks on weekends. You will be the...

  • Associate Manager, Merchant Helpdesk

    3 weeks ago

    Bengaluru, Karnataka, India PhonePe Full time

    Job DescriptionKey Deliverables:- Drive process improvements and resolve key merchant support challenges- Monitor operational tasks, team metrics, and ensure regulatory alignment- Oversee team performance including in-house and outsourced operations- Implement tools and frameworks to improve merchant satisfaction and efficiencyRole Responsibilities:- Manage...

  • Urgent Search) Helpdesk Senior Representative

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Req ID 299536NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Bengaluru Karn xc4 x81taka IN-KA India IN Provide L1...

  • Helpdesk Senior Associate

    2 weeks ago

    Bengaluru, Karnataka, India NTT Global Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Req ID: 308592 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). At NTT DATA, we know...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Job TitleHelpdesk AssociateAbout the RoleWe are seeking a highly skilled Helpdesk Associate to join our team. The successful candidate will be responsible for providing technical guidance and support to customers.Key ResponsibilitiesProvide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems...