Receptionist/Administrator
3 days ago
Job Title: Guest Relations Executive (GRE)
Location: Nepensea Road, Powai, Thane
Job Type: Full-time
About Us:
Key Responsibilities:
- Welcome and greet guests warmly, ensuring a positive first impression.
- Achieve the monthly centre target
- Book guest appointments
- Provide personalized attention to guests, addressing their needs and requests promptly.
- Coordinate with various departments to ensure smooth guest experiences.
- Collect and record guest feedback, working with management to improve service quality.
Qualifications:
- Proven experience in guest relations, front desk, or a similar role in Ayurveda or Wellness and Spa industry
- Proficiency in using software and MS office
- Strong interpersonal and communication skills, with a pleasant and outgoing demeanor.
- Ability to multitask and remain calm under pressure.
- Excellent problem-solving and organizational abilities.
- A passion for providing outstanding customer service and creating memorable guest experiences.
- Proficiency in multiple languages is a plus.
Job Types: Full-time, Permanent
Pay: ₹12, ₹20,000.00 per month
Benefits:
- Internet reimbursement
- Provident Fund
Work Location: In person
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