Client Servicing

10 hours ago

Gurgaon, Haryana, India Circuit Story Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Location:
238, Paras Trade Center, Gwal Pahari, Gurugram, Haryana – 122003

Employment Type:
Full-Time |
Working Days:
6 Days a Week

Experience:
3–5 Years

Joining:
Immediate

Are you a dynamic Client Service & Social Media Manager ready to excel at Circuit Story?

We are seeking an enthusiastic and proactive individual with 3-5 years of experience to join our team as a Client Service & Social Media Manager. If you have a passion for building strong client relationships, a knack for engaging online communities, and are eager to drive brand success across digital platforms, we want to hear from you.

What You'll Do:

  • Client Relationship Management:
     Serve as the primary point of contact for assigned clients, building strong relationships, understanding their needs, and ensuring their satisfaction with our services.
  • Social Media Strategy & Execution:
     Develop and implement comprehensive social media strategies, manage content calendars, create engaging posts, and monitor performance across various platforms (e.g., Facebook, Instagram, LinkedIn, Twitter).
  • Content Collaboration:
     Work closely with our creative and content teams to ensure social media content aligns with client objectives and brand voice.
  • Reporting & Analysis:
     Monitor social media trends, track key performance indicators (KPIs), analyze data, and provide regular reports with actionable insights to clients and internal teams.
  • Problem Solving:
     Address client inquiries and concerns promptly and effectively, ensuring a high level of service delivery.

What We're Looking For:

  • 3-5 years
     of experience in client service and social media management, preferably within an agency setting.
  • Proven track record of managing multiple client accounts and successful social media campaigns.
  • Strong understanding of various social media platforms, analytics tools, and best practices.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • A strong understanding of English, both written and spoken, for effective client communication and content creation.

Why Join Circuit Story?

  • Opportunity to work with a diverse portfolio of clients and make a direct impact on their growth.
  • A collaborative and supportive work environment.
  • Growth opportunities within a forward-thinking agency.
  • Work Schedule:
     6 days a week, with Sunday as a fixed off.

Immediate Joiners or Short Notice Period Preferred:

We are looking for candidates who can join us immediately or within a maximum notice period of 15 days.

To Apply:

Please send your CV to

 and ensure you mention the designation "Client Service & Social Media Manager" in the email subject line.

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