Client Servicing Intern

3 days ago

Gurgaon, Haryana, India Sàwai Black Full time

About Sàwai Black

Sàwai Black is an exclusive travel and lifestyle concierge, curating exceptional experiences for discerning individuals and global travellers. From luxury stays and curated getaways to bespoke lifestyle services, we ensure every detail reflects sophistication, discretion, and excellence.

Role Overview

We are seeking a passionate and detail-oriented
Client Servicing Intern
to join our team for a
3-month internship
. The ideal candidate is someone who loves travel, appreciates luxury experiences, and enjoys building meaningful client relationships. You will gain hands-on exposure to the world of bespoke hospitality, lifestyle management, and ultra-premium client servicing.

Key Responsibilities

  • Support the concierge and marketing teams in daily client communication and coordination.
  • Assist in onboarding partner brands and luxury vendors.
  • Help curate personalized experiences for clients — from staycations to lifestyle collaborations.
  • Manage follow-ups, maintain service standards, and ensure smooth client interactions.
  • Coordinate with hospitality partners, travel vendors, and internal teams for seamless execution.
  • Contribute creative ideas to enhance the overall client experience journey.

Requirements

  • Currently pursuing or recently completed a degree in
    Hospitality, Luxury Management, Business, or related field
    .
  • Strong
    communication and interpersonal skills
    .
  • Passion for
    luxury travel, events, and hospitality
    .
  • Excellent attention to detail, presentation, and professionalism.
  • Ability to multitask and maintain poise in a dynamic environment.

What You'll Gain

  • Exposure to
    luxury client servicing
    and relationship management.
  • Hands-on training in
    vendor coordination, client communication
    , and project execution.
  • Mentorship from industry professionals and a chance to build your
    luxury network
    .
  • Certificate of Completion & Letter of Recommendation
    (based on performance).

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