Client Services Representative
3 days ago
Company Description
DegreeFYD aims to make higher education more accessible, affordable, and impactful for aspirants across Bharat. We help individuals realize their personal and professional pursuits through innovation and empathy. We are building a core team passionate about challenging the status quo and creating an advanced, AI-driven higher education platform. Our state-of-the-art technology connects learners, educators, and recruiters globally through community forums.
Role Description
This is a full-time on-site role for a Client Services Representative located in Gurugram. The Client Services Representative will be responsible for providing outstanding customer service, ensuring customer satisfaction, and handling client inquiries. Daily tasks include communicating with clients, resolving issues, and providing assistance with finance-related queries.
Qualifications
- Client Services and Customer Service skills
- Outstanding Communication abilities
- Experience in ensuring Customer Satisfaction
- Strong problem-solving and organizational skills
- Ability to multitask and manage time effectively
- Proficiency in using customer relationship management (CRM) software
- Relevant experience in the education sector is a plus
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