Client Servicing Manager
12 hours ago
- Client Servicing | 5-6LPA Salary | Experience 3-4 years
- Work Location: Gurgaon
Preferred industry--- B2B -mainline experience is must
Job Summary:
We are seeking a dynamic and client-focused Account Manager - Client Services team. The ideal
candidate should come with proven experience in managing client accounts within an
advertising/creative agency environment and be able to lead client relationships, ensure smooth
project execution, and drive business growth.
Key Responsibilities:
● Act as the primary point of contact for assigned clients, building and maintaining strong
relationships
● Understand client objectives and translate them into clear creative briefs for internal teams
● Collaborate with creative, strategy, and media teams to deliver campaigns that meet client
expectations
● Manage end-to-end campaign execution, ensuring timely delivery, quality output, and
alignment with brand guidelines
● Proactively identify opportunities to upsell and cross-sell agency services to clients
● Monitor campaign performance and share insights, reports, and recommendations with
clients
● Ensure smooth coordination between clients and internal stakeholders, resolving challenges
effectively
● Oversee account financials – including budgets, estimates, and invoicing – to ensure
profitability
Required Skills & Qualifications:
● Bachelor's degree in Marketing, Advertising, Communications, or a related field
● 3–5 years of experience in client servicing/account management within an
advertising/creative agency (mandatory)
● Strong understanding of advertising, digital marketing, and brand communication
● Excellent communication, presentation, and interpersonal skills
● Ability to multitask, prioritize, and manage multiple client accounts simultaneously
● Proactive, solution-oriented mindset with a passion for delivering outstanding client service
What We Offer:
● A dynamic and creative workplace that values collaboration and innovation
● Opportunities for professional growth and career development
● A chance to work with a diverse portfolio of exciting brands and projects
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