Front Office Executive
7 days ago
To ensure to meet all Patients in Lobby and guide them accordingly. Should have Pro activeness to help & guide the Patients. Good communication skills English, Hindi, Telugu to handle Patients.
Working hours: Rotational Shifts
Dress code: As per, Hospital norms
DUTIES AND RESPONSIBILITIES:
- Receive patients in Hospital Lobby
- Guide advise patients, attenders on Admission Process.
- Ensure patients experience in the hospital is positive
- Must be patient friendly
- Knowledge about the floor plan of Yashoda Hospitals
- Must be familiar with consultation timings, services offered at the hospital
- Guide the patients based on their requirements
- Coordinate with other departments and maintain good interpersonal and inter departmental rapport
- Prepare reports as per the unit requirements (For ex: Occupancy Report Etc)
JOB SPECIFICATION:
- Educational Qualification: Any Graduation / BHM/ Aviation
- .Experience Required: Minimum 1 year in Hospital / Hotels
- Functional Skills:
- Should carry professional image of the hospital
- Pleasant display of personality, Excellent turn out (Grooming), Interpersonal skills
- Good listener, Ability to give clear directions
- Strong Communication skills in English, Hindi, Telugu
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