Customer Relationship Manager

3 days ago


Pantheerankavu Calicut Kerala, India TekTon Realty And Infrastructure Pvt. Ltd. Full time ₹ 10,00,000 - ₹ 12,00,000 per year

Tekton Realty & Infrastructure is a growing organization committed to excellence in real estate and infrastructure development. We value integrity, efficiency, and professionalism in everything we do. To strengthen our customer relationship, we are looking for a skilled and professional person. If you have the passion to build long-lasting customer relationships and drive business growth, we'd love to hear from you

Key Responsibilities

  • Develop and implement CRM strategies to enhance customer engagement and retention.
  • Manage customer databases and ensure accurate data analysis and reporting.
  • Collaborate with CRE teams to improve customer experience.
  • Drive loyalty programs, campaigns, and initiatives to maximize customer satisfaction.
  • Monitor performance metrics and suggest improvements in processes and tools.
  • Lead and mentor the CRM team to achieve organizational goals.

Required Skills & Qualifications:

  • 10-12 Years Proven experience in Customer relations management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to lead cross-functional teams.
  • Proficiency in CRM software.

Job Types: Full-time, Permanent

Pay: ₹50, ₹100,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Internet reimbursement
  • Provident Fund

Ability to commute/relocate:

  • Pantheerankavu, Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer relationship management: 10 years (Required)

Language:

  • English (Required)

Work Location: In person



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