Customer Relationship Executive

1 week ago

Calicut Kerala, India Veuz Concepts Pvt Ltd Full time

Job Summary:*

*Key Responsibilities:*
- Serve as the primary point of contact for customers.
- Build and maintain strong customer relationships to ensure high levels of satisfaction.
- Handle customer inquiries, resolve issues, and provide timely solutions.
- Coordinate with various departments to ensure seamless service delivery.
- Gather customer feedback and suggest improvements to enhance service quality.
- Maintain detailed records of customer interactions and feedback.

*Qualifications:*
- 0-1 years of experience or MBA graduates.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and customer-centric attitude.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Prior experience in customer service or relationship management is a plus.

**Education**:

- Master's (preferred)

**Experience**:

- IT Field: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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