Manager - Hub Operations (Logistics)
4 days ago
Key Responsibilities:
- Handle e-commerce shipments efficiently, ensuring smooth execution of all logistics processes.
- Manage the full order cycle: LR creation, route planning, shipment arrangement, and last-mile delivery.
- Analyze courier MIS reports and take corrective or preventive actions as required.
- Coordinate and negotiate with suppliers, dealers, and customers to ensure timely and cost-efficient operations.
- Handle logistics-related issues, complaints, or escalations promptly.
- Track, evaluate, and report on key performance indicators (KPIs); drive improvements based on data analysis.
Requirements:
- Proven experience as a Logistics Manager or in a similar role, with exposure to e-commerce logistics or any courier company.
- Strong understanding of end-to-end logistics processes.
- Excellent analytical and problem-solving skills; ability to interpret MIS reports and act effectively.
- Strong negotiation and coordination skills with suppliers, partners, and customers.
- (Preferred) Experience in handling insurance claims for shipments.
- Strong leadership, decision-making, and communication skills.
Job Types: Full-time, Permanent
Pay: ₹35, ₹55,000.00 per month
Benefits:
- Provident Fund
Application Question(s):
- Are you located in Delhi NCR ?
Education:
- Bachelor's (Required)
Experience:
- Courier company: 2 years (Required)
- Logistics Operation: 4 years (Required)
- E-Commerce: 2 years (Required)
Work Location: In person
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