Restaurant Manager

2 weeks ago

Cochin, Kerala, India Gokul Oottupura Full time ₹ 3,60,000 - ₹ 4,80,000 per year
  • Ensure customer satisfaction through personalized communication and proactive problem solving.
  • Train a team of service team & hosts to provide a better customer service.
  • Conduct discussions with dining supervisor/GRE to reduce customer complaints by reviewing feedback notes.
  • Briefing service teams regarding customer feedbacks and for better improvements.
  • Resolving customer complaints in dining space to avoid negative reviews.
  • Maintain a clean and organized restaurant environment, including enforcing health and safety standards.
  • Forecast inventory needs and place orders to ensure an adequate supply of food and beverages.
  • Develop and execute marketing strategies to increase restaurant traffic and revenue.
  • Regular meeting with dining supervisor/GRE & CDP for sale progress as well as cost control.
  • Discuss with the CDP to ensure that enough raw materials are consumed for preparing foods.
  • Monitoring petty cash expenses.
  • Setting staff duty rosters daily. Make sure staff weekly offs and leave are managed without affecting outlet operations.
  • Make sure periodic maintenance are done for the kitchen equipment and fixed assets.
  • Ensure the upkeep and hygiene of the restaurant and premises.
  • Periodic check of staff accommodation and make sure rooms and premises are maintained well.

Job Types: Full-time, Permanent

Pay: ₹35, ₹40,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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