Marketing and Operations Manager

4 days ago


Ambarnath, Maharashtra, India Saini Electrical Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities :

  • Oversees marketing functions & strategies that align with the companys overall objectives, ensuring growth in target markets and customer segments
  • Oversee the resolution of post-sales customer issues, including product defects, service requests, and warranty claims
  • Build and maintain strong, long-term relationships with customers, addressing their post-purchase needs and enhancing customer loyalty
  • Work closely with product development & production team to ensure timely delivery of products against orders.
  • Develop and manage the marketing budget, ensuring effective allocation of resources to achieve marketing goals
  • Lead, manage, and develop a team of marketing professionals
  • Analyze Marketing operations & after-sales service data to identify trends, issues, and opportunities for service enhancement

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