Sr. Manager

• Responsible to manage functions and processes - Hire to Retire.
• Responsible for developing, researching, and implementing human resource practices and policies that improve the employee work environment while also focusing on organizational priorities.
• Ensure that integrated human resource strategies and policies align with the organizational needs and goals.
• Manage and look after the employee relation metrics, diagnose the issues, and eradicate the root cause of these challenges.
• Provide HR consulting services to business units and line-of-businesses as it relates to human resources programs and policies, often encompassing all areas of human resources.
• Provide policy guidance and interpretation; recommend and implement changes as needed. Assist the business executives and leaders in support of optimizing the companys structure and framework.
• Analyze the employees performance metrics, trends and use the results to update or renovate the existing HR strategies.
• Oversee the work of the HRBP team and ensures compliance with the goals and outcomes. Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Consult with employees and management on employee relations issues providing guidance and assistance with policy interpretation, open and direct communication, conflict resolution, performance management, and conduct-related issues.
• Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances.
• Partner with business executives, leaders, and their teams for the development of business strategies that boost productivity and growth.
• Work on research and development of practices and policies for people and human resources management and provide technical solutions that can help in achieving the employee initiatives and business goals.
• Closely work with internal HR teams to keep the work focus on HR responsibilities, employee performance management, Career mapping, succession planning, engagement, and rewards.
• Work as a counselor, mentor, and consultant for the business leaders
• Analyze performance metrics like statistics on employee retention and experience to come up with ideas for improvements and enhancements.
• Along with HRBP function, leads the HRSS team in managing the day-to-day activities to support the HR, and other interrelated functions.
• Build and maintain a strong functional HRSS team through effective recruiting, training, coaching, team building and succession planning.
• Understand HR tools and systems, improves existing HR operations processes and create efficiency by automating manual processes.
• Ensure data and operation standards as per compliance guidelines.
• Understand, analyses, interpret, explains, and applies policies rules, law & regulations accurately and effectively.
• Actively participate in designing and implementing standard operating processes to maximize shared services effectiveness and outcomes.
• Continuous focus on improving the HR process and HR service delivery module, promote self-services to employees and managers
• Responsible for the training/cross-training of HR Shared Services team on the employment life-cycle processes. Train other teams on shared services processes and programs.
• Implement / follow the HRSS governance model to ensure regular updates provided to business owners / stakeholders.
• Administer quality checks and audits to verify data accuracy
• Develop and maintain consistent ways of working and processes.
• Work on larger HR projects as required

REQUIRED SKILLS:

• Good mentorship and coaching skills
• Persuasive communication skills - ability to present ideas clearly and concisely.
• Should have managed complete employee life cycle covering hire to retire.
• Strong supervisory and leadership skills.
• Working knowledge of leading HRMS software applications and products.
• Strong Analytical abilities ability to read large data sets to identify trends and opportunities to improve the processes.
• Decisive in formulating and implementing solutions in line with business plans
• Proficient with Microsoft Office Suite or related software.
• Demonstrate the ability to drive continuous improvement working collaboratively with the wider HR community across different regions
• A high expectation of performance for self and team members.
• Exposure in driving transformational projects to create efficiency.
• Shows courage and confidence to speak up the right.
• Preventive than reactive, solution oriented.
• Dedication to fostering an inclusive culture and value diverse perspectives.
• High energy, ability to work independently and work effectively within a team.

Experience & Education Qualification:

• Bachelor's and/or masters degree in business administration, human resources, or related discipline
• 12+ years experience in managing HRBP & HRSS in a lead role.
• Minimum 5+ years experience in Team / People management

What we offer:

• Opportunity to work on various projects of various sizes
• Competitive salary
• Meritocratic environment.