Relationship Manager

7 days ago

Kalamboli Navi Mumbai Maharashtra, India Geetanjali Woodcraft Full time ₹ 3,00,000 - ₹ 4,80,000 per year

Job Summary:

We are seeking a proactive and results-driven Relationship Manager to build and maintain strong, long-term relationships with clients. The ideal candidate will serve as the main point of contact, ensuring client satisfaction, retention, and growth through personalized service and strategic support.

Key Responsibilities:

  • Develop and manage a portfolio of client accounts, ensuring high levels of satisfaction and retention.
  • Understand client needs and objectives, and offer tailored solutions or services.
  • Act as a liaison between clients and internal teams to ensure smooth service delivery.
  • Identify opportunities to upsell, cross-sell, or enhance client engagement.
  • Resolve client issues promptly and effectively.
  • Maintain detailed records of interactions using CRM tools (e.g., Salesforce, HubSpot).
  • Prepare and deliver performance reports, reviews, and growth plans.
  • Monitor market trends and competitor activities to identify business opportunities.

Qualifications:

  • Bachelor's degree in Business, Marketing, Finance, or a related field.
  • 2-5+ years of experience in relationship management, account management, sales, or a related role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and customer-focused mindset.
  • Proficiency in CRM platforms and Microsoft Office Suite.
  • Ability to manage multiple accounts and priorities effectively.

Benefits:

  • Competitive salary and performance-based bonuses
  • Health insurance and wellness programs
  • Professional development opportunities
  • Generous vacation and leave policies

Job Types: Full-time, Permanent

Pay: ₹300, ₹480,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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