Revenue Operations Lead

2 days ago

Chennai, Tamil Nadu, India KiSSFLOW Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Experience: years
Work Location: Chennai
Job Description:

We are looking for a strategic and execution-oriented individual to lead our Revenue Operations (RevOps) team. This role involves owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes.

Key Functional Areas of Responsibility
  • Lead the overall RevOps strategy across the funnel—Marketing, Sales, and Customer Success
  • Own the GTM systems and tools stack (CRM, automation tools, reporting platforms)
  • Drive funnel visibility and reporting—ensure the right KPIs are defined, measured, and acted upon
  • Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.)
  • Partner with functional heads to align on metrics, data definitions, and operational workflows
  • Oversee the implementation and governance of CRM best practices and data hygiene
  • Identify gaps and implement automation or process improvements to scale operations
Professional Competencies
  • Strong understanding of B2B SaaS revenue models and funnel dynamics
  • Ability to think holistically while also diving deep into operational details
  • Excellent problem-solving and analytical capabilities; comfortable working with data
  • Strong cross-functional communication and stakeholder management skills
  • Self-starter who thrives in a fast-paced and ambiguous environment
  • Passion for operational excellence and continuous improvement
Professional Skills & Qualifications
  • 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations
  • Proven experience leading cross-functional RevOps initiatives end-to-end
  • Deep expertise with CRM systems (preferably Hubspot)
  • Strong knowledge of lead-to-cash processes and funnel metrics
  • Exposure to reporting/BI tools such as Zoho Analytics, Power BI, or Tableau
  • Strong command of Excel/Google Sheets
  • Demonstrated ability to design and implement scalable processes and systems
  • Experience working directly with leadership teams, providing data-driven insights and recommendations

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