Warehouse Assistant Manager

Sevora is India's first Experiential Fashion Platform — blending technology, design, and personalized fashion experiences. We're building an ecosystem that redefines how fashion is experienced and delivered. The warehouse plays a vital role in ensuring every customer receives a premium, accurate, and timely Sevora experience.

Role Overview:

The Warehouse Assistant Manager will oversee end-to-end warehouse operations — ensuring accurate inventory management, efficient order fulfillment, timely GRC–PO inward, and effective return handling. The role requires strong leadership, system expertise, and inter-departmental coordination to maintain operational excellence and uphold Sevora's brand standards.

Key Responsibilities:

1. Inventory & Stock Management

• Accountable for accurate inventory and stock upkeep.
• Conduct periodic stock counts and audits to ensure zero stock discrepancy.
• Maintain real-time system updates for all inward and outward stock movements.

2. GRC–PO Inward Management

• Ensure accurate Goods Receipt Confirmation (GRC) and Purchase Order (PO) inward processing.
• Verify product quantity and quality against purchase orders.
• Coordinate with the Buying and Accounts teams for inward documentation and reconciliation.

3. Warehouse System, Hygiene & Compliance

• Maintain system hygiene, clean data entries, and process adherence in WMS/ERP systems.
• Ensure warehouse cleanliness, layout organization, and safety compliance.
• Maintain readiness for internal and external audits.

4. Leadership & Manpower Management

• Supervise and train warehouse staff (pickers, packers, loaders, and data operators).
• Plan shift rosters and manage daily manpower allocation.
• Conduct on-the-job training for process improvement and safety standards.

5. Order Processing & Dispatch

• Oversee order picking, packing, and dispatch accuracy.
• Ensure 100% same-day dispatch for confirmed orders within committed TAT.
• Maintain packaging standards aligned with Sevora's premium brand identity.

6. Logistics & Return Management

• Coordinate with logistics partners for delivery scheduling, pickups, and tracking.
• Manage reverse logistics, return inspections, and timely stock re-entry.
• Ensure smooth coordination for replacement or refund processes.

7. Return Refabrication & Stock Balancing

• Oversee refabrication, re-tagging, or QC of returned stock.
• Maintain balanced stock classification across saleable, damaged, and returned categories.

8. Reporting & MIS

• Prepare daily, weekly, and monthly MIS on stock levels, order fulfillment, and returns.
• Track key performance indicators and share dashboards with management.
• Identify process gaps and propose improvements for efficiency and accuracy.

9. Process Improvement & Cost Control

• Continuously review warehouse processes for operational optimization.
• Implement cost-control measures while maintaining service quality.
• Support automation or digital initiatives for process improvement.

10. Warehouse Operations & Checklist

• Execute daily warehouse opening and closing checklists.
• Ensure all operational SOPs, safety measures, and documentation are followed.

Qualifications & Skills:

• Bachelor's degree in Logistics, Supply Chain Management, or related field.
• 5–8 years of experience in warehouse or supply chain operations (fashion/e-commerce preferred).
• Strong understanding of ERP/WMS platforms, barcode scanning, and Excel/Google Sheets.
• Excellent leadership, coordination, and communication skills.
• Strong analytical ability with high attention to detail.
• Experience in handling audits, compliance, and vendor coordination.

Key Performance Indicators (KPIs):

• Zero stock discrepancy
• 100% accurate GRC–PO inward processing
• Order fulfillment TAT adherence (same-day dispatch)
• Warehouse hygiene and audit compliance
• Return management efficiency & accurate stock balancing

Work Schedule:

• Full-time on-site role based in Kolkata.
• 6-day working, with shift-based operational requirements.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person