Warehouse Assistant Manager

2 days ago

Tangra, West Bengal, India Sevora Technologies Private Limited Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Sevora is India's first Experiential Fashion Platform — blending technology, design, and personalized fashion experiences. We're building an ecosystem that redefines how fashion is experienced and delivered. The warehouse plays a vital role in ensuring every customer receives a premium, accurate, and timely Sevora experience.

Role Overview:

The Warehouse Assistant Manager will oversee end-to-end warehouse operations — ensuring accurate inventory management, efficient order fulfillment, timely GRC–PO inward, and effective return handling. The role requires strong leadership, system expertise, and inter-departmental coordination to maintain operational excellence and uphold Sevora's brand standards.

Key Responsibilities:

1. Inventory & Stock Management

  • Accountable for accurate inventory and stock upkeep.
  • Conduct periodic stock counts and audits to ensure zero stock discrepancy.
  • Maintain real-time system updates for all inward and outward stock movements.

2. GRC–PO Inward Management

  • Ensure accurate Goods Receipt Confirmation (GRC) and Purchase Order (PO) inward processing.
  • Verify product quantity and quality against purchase orders.
  • Coordinate with the Buying and Accounts teams for inward documentation and reconciliation.

3. Warehouse System, Hygiene & Compliance

  • Maintain system hygiene, clean data entries, and process adherence in WMS/ERP systems.
  • Ensure warehouse cleanliness, layout organization, and safety compliance.
  • Maintain readiness for internal and external audits.

4. Leadership & Manpower Management

  • Supervise and train warehouse staff (pickers, packers, loaders, and data operators).
  • Plan shift rosters and manage daily manpower allocation.
  • Conduct on-the-job training for process improvement and safety standards.

5. Order Processing & Dispatch

  • Oversee order picking, packing, and dispatch accuracy.
  • Ensure 100% same-day dispatch for confirmed orders within committed TAT.
  • Maintain packaging standards aligned with Sevora's premium brand identity.

6. Logistics & Return Management

  • Coordinate with logistics partners for delivery scheduling, pickups, and tracking.
  • Manage reverse logistics, return inspections, and timely stock re-entry.
  • Ensure smooth coordination for replacement or refund processes.

7. Return Refabrication & Stock Balancing

  • Oversee refabrication, re-tagging, or QC of returned stock.
  • Maintain balanced stock classification across saleable, damaged, and returned categories.

8. Reporting & MIS

  • Prepare daily, weekly, and monthly MIS on stock levels, order fulfillment, and returns.
  • Track key performance indicators and share dashboards with management.
  • Identify process gaps and propose improvements for efficiency and accuracy.

9. Process Improvement & Cost Control

  • Continuously review warehouse processes for operational optimization.
  • Implement cost-control measures while maintaining service quality.
  • Support automation or digital initiatives for process improvement.

10. Warehouse Operations & Checklist

  • Execute daily warehouse opening and closing checklists.
  • Ensure all operational SOPs, safety measures, and documentation are followed.

Qualifications & Skills:

  • Bachelor's degree in Logistics, Supply Chain Management, or related field.
  • 5–8 years of experience in warehouse or supply chain operations (fashion/e-commerce preferred).
  • Strong understanding of ERP/WMS platforms, barcode scanning, and Excel/Google Sheets.
  • Excellent leadership, coordination, and communication skills.
  • Strong analytical ability with high attention to detail.
  • Experience in handling audits, compliance, and vendor coordination.

Key Performance Indicators (KPIs):

  • Zero stock discrepancy
  • 100% accurate GRC–PO inward processing
  • Order fulfillment TAT adherence (same-day dispatch)
  • Warehouse hygiene and audit compliance
  • Return management efficiency & accurate stock balancing

Work Schedule:

  • Full-time on-site role based in Kolkata.
  • 6-day working, with shift-based operational requirements.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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