Contact Center Associate

Job DescriptionPosted 15 weeks agoApply NowA contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner.Qualification For Calling Agent- 4 or more years experience in the contact centre and preferably in the wealth management...

Posted 15 weeks agoApply NowA contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner.Qualification For Calling Agent4 or more years experience in the contact centre and preferably in the wealth management...

Primary skill : Contact Center Technology ImplementationMust Have skills : Genesys+Tech Arch+ Tech ManagerExperience: 15+ YearsLocation : Pan IndiaProject Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.Must have skills : Contact Center Technology ImplementationGood to have skills :...

Job Title: Amazon Connect ArchitectLocation: RemoteJob Type: Full-timeExperience Level: Contact center Amazon connect ArchitectDepartment: Contact Center SolutionsJob Summary:We are seeking an experienced Amazon Connect Architect to lead the design, development, and implementation of cloud-based contact center solutions. The ideal candidate will have deep...

Job DescriptionApollo Tele health Services is looking for Assistant Contact Center to join our dynamic team and embark on a rewarding career journeyResponsibilities:Patient Assistance:- Assist patients with activities of daily living, including bathing, dressing, grooming, toileting, and mobility, while promoting independence and preserving dignityVital...

Work timings: US day shift, i.e., Indian night shift, and shift time depends on the client's time zone in the US.Employment Type - Office-based. Note: An employee may request the option to work from home once they are fully trained and have received approval from the client (not all clients approve work from home, though) regarding the quality of their...

Hiring: WFM Scheduler (3–6 Years Exp.) | Salary: ₹6.5–8 LPA | Contact Center Agent SchedulingLocation:[Specify if required]Experience:3–6 YearsCTC:₹6.5–8 LPAJob Description:We are hiring aWorkforce Management Schedulerresponsible foragent schedulingwithin a large-scale contact center. The role ensures optimized schedules, adherence, and staffing...

Job Title Director Contact Centre Operations – US1 Reporting to Senior Director/AVP Location Bangalore Working Hours/ Days 9 Hours / 5 Days a Week Shift Night Shift (6pm-3am) 9hr shift (There can be fortnightly/ monthly call between 06:30am-2pm IST) Team Size 300 FTE+ -500 FTE+ Mandatory: Ideal candidature would be 14-20+ YEARS OVERALL EXPERIENCE WITH MIN...

JOB FUNCTIONS AND RESPONSIBILITIESHandle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not metLogs all borrower contacts into the loan servicing systemOffer long term resolutions to customers to resolve...

This job is provided by DescriptionThe Operations function at Cultt is responsible for driving in-center sales, customer experience, inventory management, customer troubleshooting and people management.Key responsibilitiesSales:Responsible for promoting and selling memberships to potential new clientsWalk-ins/Trials -Responsible for achieving target by...