Assistant Contact Center

5 days ago

Bengaluru, Karnataka, India Apollo Telehealth Full time
Job Description

Apollo Tele health Services is looking for Assistant Contact Center to join our dynamic team and embark on a rewarding career journey

Responsibilities:

Patient Assistance:

- Assist patients with activities of daily living, including bathing, dressing, grooming, toileting, and mobility, while promoting independence and preserving dignity

Vital Signs Monitoring:

- Take and record patients vital signs, such as temperature, blood pressure, pulse, and respiratory rate, accurately and promptly as directed by nursing staff

Patient Transport:

Transport patients to and from various departments within the healthcare facility for appointments, procedures, tests, or discharge, ensuring their safety and comfort during transit

Assistance with Procedures:

- Assist healthcare professionals with routine medical procedures and treatments, such as wound care, dressing changes, specimen collection, and catheterization, following established protocols and procedures

Patient Monitoring:

Maintain continuous observation of patients condition and behavior, reporting any changes or concerns to nursing staff promptly for further assessment and intervention

Environmental Support:

- Ensure the cleanliness and tidiness of patient rooms, common areas, and equipment, performing routine cleaning tasks and adhering to infection control protocols to maintain a safe and hygienic environment

Supply Management:

- Assist in maintaining adequate inventory of supplies and equipment necessary for patient care, including restocking supplies, ordering replacements, and organizing storage areas

Patient Communication:

- Communicate effectively with patients and their families, providing information, answering questions, and offering emotional support to alleviate anxiety and promote positive patient experience

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