Assistant Contact Center

Primary skill : Contact Center Technology ImplementationMust Have skills : Genesys+Tech Arch+ Tech ManagerExperience: 15+ YearsLocation : Pan IndiaProject Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.Must have skills : Contact Center Technology ImplementationGood to have skills :...

Job DescriptionPosted 15 weeks agoApply NowA contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner.Qualification For Calling Agent- 4 or more years experience in the contact centre and preferably in the wealth management...

Posted 15 weeks agoApply NowA contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner.Qualification For Calling Agent4 or more years experience in the contact centre and preferably in the wealth management...

Work timings: US day shift, i.e., Indian night shift, and shift time depends on the client's time zone in the US.Employment Type - Office-based. Note: An employee may request the option to work from home once they are fully trained and have received approval from the client (not all clients approve work from home, though) regarding the quality of their...

Job Title: Amazon Connect ArchitectLocation: RemoteJob Type: Full-timeExperience Level: Contact center Amazon connect ArchitectDepartment: Contact Center SolutionsJob Summary:We are seeking an experienced Amazon Connect Architect to lead the design, development, and implementation of cloud-based contact center solutions. The ideal candidate will have deep...

Hiring: WFM Scheduler (3–6 Years Exp.) | Salary: ₹6.5–8 LPA | Contact Center Agent SchedulingLocation:[Specify if required]Experience:3–6 YearsCTC:₹6.5–8 LPAJob Description:We are hiring aWorkforce Management Schedulerresponsible foragent schedulingwithin a large-scale contact center. The role ensures optimized schedules, adherence, and staffing...

Job Title Director Contact Centre Operations – US1 Reporting to Senior Director/AVP Location Bangalore Working Hours/ Days 9 Hours / 5 Days a Week Shift Night Shift (6pm-3am) 9hr shift (There can be fortnightly/ monthly call between 06:30am-2pm IST) Team Size 300 FTE+ -500 FTE+ Mandatory: Ideal candidature would be 14-20+ YEARS OVERALL EXPERIENCE WITH MIN...

Ensure quality standards - premises service delivery beneficiary feedback complaints redressal 2 Ensure that all minor repairs maintenance work are addressed 3 Ensure Pest Control done as scheduled 4 Centre regular cleanliness Maintenance Checklist 5 Centre requirements info 6 Training Supervision of Center co-ordinators 7 Ensure daily...

Job Opening: Center Manager – CULT GymLocation:Hebbal, BangaloreExperience Preferred:Candidates with prior experience in fitness centers or customer-facing rolesWe are looking for a dynamic and enthusiasticCenter Managerto lead operations at our CULT Gym centers located in Hebbal. The ideal candidate will have strong communication and sales skills, with a...

Key Responsibilities:Customer Service:Respond to customer inquiries via phone, email, chat, or other channels.Resolve customer complaints and issues promptly and professionally.Provide accurate information about products or services.Communication:Communicate effectively and clearly with customers, colleagues, and management.Active listening to understand...