Senior Manager

About the role

As Senior Manager overseeing the Tesco Business Solutions Creative Team, you will lead a team of creative professionals. This team forms an integral extension of Tesco Creative Studio, our in-house creative agency. You will be responsible for ensuring seamless collaboration between the UK-based & the offshore teams, driving operational excellence, creative output, and stakeholder satisfaction. This role is pivotal in maintaining high standards of delivery across all disciplines, while fostering a productive working culture.

You will be responsible for

• Leading and managing the Tesco Business Solutions Creative Team, comprising across Operations, Design, and Web Publishing.
• Translate business and brand objectives into compelling creative strategies and deliverables across channels.
• Implement governance frameworks to maintain brand integrity and reduce rework across all creative outputs.
• Partner with marketing, product, and business teams to co-create campaigns that meet performance KPIs.
• Track studio performance (volume, quality, velocity, impact) and present insights to leadership monthly & quarterly basis.
• Manage studio budgets, freelance contracts, and production costs with a focus on ROI and cost-efficiency.
• Ensuring adherence to Tesco brand guidelines and creative standards across all deliverables.
• Collaborating with UK leadership to align offshore team objectives with broader business goals.
• Driving continuous improvement in processes, tools, and ways of working to enhance efficiency and creative output.
• Overseeing day-to-day operations, workflow management, and resource allocation to meet project deadlines and quality standards.
• Acting as the primary point of contact for UK-based stakeholders, ensuring clear communication and alignment across teams.

You will need

• 15 + Years of experience in managing creative teams, ideally within an in-house agency or similar environment.
• Demonstrable experience of working with offshore teams.
• Background in creative operations, design, publishing, or related disciplines.
• Experience in implementing and improving creative processes and systems.
• Proven track record of stakeholder engagement and cross-functional collaboration.

• Experience working within large organisations or matrix structures is desirable.

• Strong leadership and people management skills, with experience in remote or offshore team management.

• Strategic Thinking & Creative Vision
• Studio Operations & Agile Project Management
• Data-Driven Creative Optimization
• Workflow Design & Tool Proficiency
• Creative Direction
• Design Systems Management
• Motion Graphics & Video Production
• UX/UI Design Principles
• Digital Asset Management (DAM)
• Brand Governance Tools
• Adobe Creative Suite (Photoshop, Illustrator, After Effects)
• Figma & Collaborative Design Platforms
• Studio Workflow Automation Tools (e.g., Trello, Asana, Jira)

Whats in it for you?

At Tesco, we are committed to providing the best for you.

As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.

Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable.

Salary -Your fixed pay is the guaranteed pay as per your contract of employment.

Performance Bonus -Opportunity to earn additional compensation bonus based on performance, paid annually

Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy.

Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.

Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.

Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.

Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.

Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.

Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.

About Us

At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values—we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve.

At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed.

We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly—spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone's life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.