Senior Relationship Manager

Senior Relationship Manager - Wealth

Company Name – Muthoot Fincorp Limited

Job Title – Senior Relationship Manager - Wealth

Grade – MM3

Designation – Manager

Location – Trivandrum, Kerala

Reports to –

Span Of Control – NA

Our Brand Purpose

To transform the life of the common man by improving their financial wellbeing

JOB DESCRIPTION

ROLE SUMMARY (PURPOSE) The primary responsibility of Relationship Manager in the Wealth Channel at Muthoot FinCorp is to cultivate and manage relationships with high-net-worth individuals, families, or businesses seeking wealth management and financial advisory services

KEY RESPONSIBILITIES

Business Development and Relationship Management

• Identify opportunities to expand the client base through referrals, networking, and prospecting to meet revenue targets.
• Conduct daily sales calling with the prospective new clients and identify their needs. Provide and develop solutions and suggest schemes to client's basis their requirements and goal.
• Achieve financial goals of the clients through various product lines like LI, MF, FI, GI and other liabilities products.
• Update and cross – sell products and services to existing clients and update them about the primary and secondary market trends.
• Ensure that revenue for the total review period meets the target revenue targets basis the vintage and the guidelines and compliances at MFL.
• Build and maintain strong, long-term relationships with high-net-worth clients by understanding their financial goals, needs, and risk tolerance.
• Collaborate with clients to develop comprehensive financial plans that encompass investments, estate planning, retirement, tax strategies, and wealth preservation.
• Educate clients about market trends, investment options, and financial planning strategies to empower them to make informed decisions

Portfolio Management

• Manage clients' investment portfolios by selecting appropriate asset classes, investment vehicles, and strategies to achieve their financial objectives.
• Evaluate clients' risk tolerance and ensure investment strategies align with their risk profiles while minimizing potential financial risks.
• Adhere to all regulatory guidelines and compliance standards, ensuring that clients' investments comply with relevant laws and regulations

Self and stakeholder management

• Provide regular performance reports to clients, detailing the performance of their portfolios, investment strategy adjustments, and progress toward financial goals.
• Stay updated on financial products and services, including stocks, bonds, mutual funds, alternative investments, and insurance products, to provide informed recommendations.
• Collaborate with other departments, such as legal, tax, and estate planning, to offer comprehensive financial solutions to clients.

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

Key Skills- Relationship building and client-focused approach, Investment analysis and financial planning, Risk management and compliance, Sales and business development, financial product knowledge, analytical and problem solving, Interpersonal, communication and presentation skills.

Behavioral Attributes- Driven and in alignment with our Purpose "Transforming the life of the common man by improving their financial well-being" and anchored by our core value of integrity, collaboration, and excellence.

Culture at Muthoot Pappachan Group

We do everything to gain and maintain the "Trust" of all the stakeholders and don't do anything to loose their "Trust". Trust is the overarching "Core Value", one which, our other values have been built.

Our Core Values

Integrity

• Asking oneself before saying, doing or deciding on anything, whether it's passing the test of integrity
• No unethical shortcuts, to save time, money and energy
• Strict adherence to regulatory and other statutory bodies guidelines
• Transparency in all business deals
• Offer solutions to customers on the basis of their needs only
• Encourage people to highlight any practices that go against this core value

Collaboration

• Genuinely believe & treat the organization as your family
• Encourage people to build healthy professional relationship with members of other departments and functions
• Welcome feedback from other departments
• Encourage people from other departments to join for brainstorming sessions
• Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal
• Help others to achieve their goals / tasks

Excellence

• Maddeningly pursue excellence
• Look for best outcomes before finalizing the approach
• Maintain a constructive and critical mindset to gauge & ensure quality
• Open for constructive feedback from others to refine the final output
• Benchmark against the best only, should not be basis convenience
• We should look for continuous improvement
• Recognize and appreciate if we observe any superior performance
• Do not get settled for less at any cost – display the go getter attitude
• Encourage people to stretch to achieve excellence

Building on the bedrock of Core Values, below are the other key constituents of the "Culture Code"

• Honesty
• Humility
• Empathy
• Empowerment
• Agility
• Ownership
• Fresh Thinking & Continuous Renewal
• Inclusion
• Work-Life Balance

Role Requirements

Education

Any UG/PG or MBA

Qualifications

NA

Experience

4 years of overall experience